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政策和程序
简介
申请表、条款和条件、政策和程序以及可变商业计划书TM统称为合同，规定了OPULENCE GLOBAL（以下简称 "OPULENCE"）与作为OPULENCE GLOBAL产品的独立合作伙伴（以下简称 "合作伙伴"）之间的关系。(以下简称 "OPULENCE"）与作为OPULENCE GLOBAL产品的独立合作伙伴从事业务的任何个人或实体（以下简称 "合作伙伴或独立合作伙伴"。术语 "您 "和 "您的 "是指每个合作伙伴，"我们、我们的 "和 "公司 "是指欧普莱斯全球。
当你成为合作伙伴后，你就开始营业了--并立即可以进入你的网站、购物车和后台。请按照欢迎信中的指示，在网上订购您的名片。如果你在提交申请后的3个工作日内没有收到欢迎信的邮件，你有责任与总部联系，确认你的联系信息。
作为OPULENCE的独立合作伙伴，您必须阅读、理解并遵守合同中的规则、条例、政策和程序；OPULENCE可自行决定随时更改这些政策和规则。合同的更新可以在公司的官方网站上找到。合作伙伴违反合同可能导致其会员资格的立即终止。
OPULENCE GLOBAL遵守联邦、省/州和当地有关直销和网络营销的所有法规。合作伙伴必须遵守联邦、省/州和地方当局管理网络（多层次）营销的所有法规和条例。如果不遵守上述法规和条例，可能会导致会员资格终止。
主申请人（第一线）或共同申请人不能改变，除非由总部正式转让会员资格。
会员资格
我们的会员资格
在加拿大，任何年满18岁或达到所在国法定年龄的人都可以申请成为OPULENCE GLOBAL的合伙人。任何未达到法定签约年龄的人必须得到其父母/监护人的同意。OPULENCE GLOBAL在收到签名申请、传真申请或在线申请后，可自行决定接受或拒绝申请。 一旦申请被接受，该人将正式成为OPULENCE GLOBAL的独立品牌合作伙伴，并将收到一封包含登录信息和说明的欢迎信，同时将向注册时填写的地址发送工具包。 定义： OPULENCE GLOBAL合作伙伴是指持有并经营OPULENCE GLOBAL电子商城的独立分销商。所有电子商城的经营者都要遵守欧普拉斯全球的政策和程序，如果信誉良好，可以使用欧普拉斯全球提供的产品和计划。OPULENCE GLOBAL合作伙伴可被认定为OPULENCE GLOBAL独立生活方式顾问、OPULENCE GLOBAL独立品牌合作伙伴或OPULENCE GLOBAL VIP购物者。OPULENCE GLOBAL合作伙伴不是本协议中定义的合作伙伴股东，而是会员。 会员资格： 每个排名靠前的套餐都包括业务启动部分；您的初始投资为您提供交钥匙业务、第一年可更新的会员费、网站、购物车以及管理和业务工具；只要您是品牌合作伙伴，这项投资就是一次性的。请注意，所有资金都是加元，可能会产生货币转换和处理费用。
升级为等级会员可以随时在网上进行，也可以通过与您的上线担保人交谈或联系OPULENCE GLOBAL的客户关怀服务。
奥普莱斯全球E-Mall会员可以直接从奥普莱斯全球购买，或从其他奥普莱斯全球品牌合作伙伴处购买，但须经奥普莱斯办公室接受和授权。会员资格转让只能由办公室完成，并可能需要支付转让费。转让账户的新品牌合作伙伴必须完全遵守欧普莱斯全球的政策和程序。
OPULENCE GLOBAL保留在任何时候自行决定改变、修改或取消其政策和程序的任何方面的权利。 这包括对产品价格、补偿计划和任何其他条款和条件的更改。
不允许品牌合作伙伴在一个以上的会员中或在整个组织的不同部门中拥有受益权益。取消会员资格（10天冷却期）只要通过支持票或电子邮件书面通知OPULENCE GLOBAL办公室取消会员资格，就可以接受。如果品牌合作伙伴的E-Mall在规定的10天冷却期内推出，他们可能会得到如下的部分退款。
什么是不退款的：无论选择哪种套餐，都将自动扣除175.00美元的费用，再加上5%的信用卡处理费和适当的HST。所有的欢迎包和初始包都在注册日期后的下一个工作日寄出。一旦包裹发送出去，货物必须作为要求终止的一部分，在可销售的条件下返回。如果品牌合作伙伴在启动E-Mall的10天内下了任何金额的产品订单，那么10天的冷却期就会失效。
运输费、增值税和关税费用由新的品牌合作伙伴而不是本公司负责。产品必须是未开封的、未使用的和处于可销售状态的，才能被退款。
无论包裹是由品牌合作伙伴寄回（交货后）还是由OPULENCE GLOBAL叫回（运输中），包裹的退货运费都由品牌合作伙伴承担。
如果品牌合作伙伴在10天的冷却期内升级，那么10天的冷却期就会失效。(在这种情况下提出的退款要求将被视为自愿终止，并将得到相应的处理。)
任何时候，会员资格的升级都是不可退还的。如果品牌合作伙伴在成为品牌合作伙伴的10天内下了任何金额的产品订单，那么10天的冷却期就会失效。(在这种情况下提出的退款要求将被视为自愿终止，并将被相应处理)。 在线申请
在线申请时，注册者将新的品牌合作伙伴信息输入系统，新的品牌合作伙伴的E-MALL将立即被放入族谱中。如果在7天内没有收到付款，会员资格将被终止，没有追索权；受影响的人可以在任何时候重新申请。
在报酬计划中，一个品牌合作伙伴只能赞助两个新的欧普朗斯全球合作伙伴直接进入其一线。所有其他个人注册的品牌合作伙伴将被有选择地安排在他们自己的集团内，以利于左边或右边的团队；由注册者决定。 招募人全球鼓励人们加入带他们参加第一次演讲的品牌伙伴。新品牌合作伙伴的注册者将获得产品包装销售的批发利润。我们鼓励OPULENCE GLOBAL合作伙伴保留一份调查表的副本，作为其潜在客户参加巡回展的日期证明。
OPULENCE GLOBAL应将公司办公室收到的第一份通过手写、邮寄、电子邮件（回复）或传真或在线签署的申请视为具有约束力；但须遵守前款规定。注册者将从新的品牌合作伙伴的活动中获得未来的奖金和奖励，该活动从申请被OPULENCE GLOBAL批准之日起开始。作为业务的一部分，在付款被拒绝、停止SC请求和会员资格终止请求的情况下，可能会通知注册者。除非公司自行决定，否则不允许更换注册者。 注册者的责任
OPULENCE全球支持系统是确保每一个品牌合作伙伴成功的重要方面。您必须履行您作为注册商的领导职责。必须保留这些活动的业绩证明，并应要求向OPULENCE GLOBAL提供。如果不能提供令人满意的证明，公司将自行决定暂停账户或扣留佣金。
招收其他品牌合作伙伴的品牌合作伙伴有义务为他或她的品牌合作伙伴团队（左、右团队--下线）及其团体提供最佳服务和培训。
我们鼓励品牌合作伙伴在向其下线集团分发内部通讯、举办培训讲习班和其他项目时要谨慎行事。品牌合作伙伴必须非常谨慎，以避免给人留下他们是作为OPULENCE GLOBAL的员工行事的印象。
如果由于任何原因没有满足这些条件，公司可以自行决定暂停或终止该账户。如果品牌合作伙伴没有达到注册者的责任，公司有权自行决定将任何下线或团队转移到二进制中的一个位置，在那里他们可以得到充分的支持，以最好地帮助他们成功。 补偿计划欺诈和奖金购买
品牌合作伙伴只允许每人拥有一个E-Mall。未经公司书面批准，严禁在一个以上的E-Mall中拥有所有权，这违反了OPULENCE GLOBAL的政策和程序。
公司还必须事先批准为儿童购买E-Malls。没有公司的书面批准，任何品牌合作伙伴都不允许在一个以上的会员中拥有实际利益。
为了增加你的报酬计划里程碑而推出假的电子商城或用别名是违反传销法律的，被公司视为 "报酬计划欺诈"。如果品牌合作伙伴违反了这一条款，他们的网上商店将被暂停，公司将要求退还多付的款项。屡教不改者可能会被终止，而不需要任何事先通知。 位置/注册者变更
新的品牌合作伙伴将根据上线在其后台的安置选择而自动安置。定位/注册者通常不能改变，而且可能是不可逆转的。然而，在某些情况下，只要在新的品牌合作伙伴加入后72小时内发现错误，就可以对定位进行审查。在改变定位/注册者的情况下，每个案例将有50美元的管理费。在移动的情况下，新的合作伙伴将始终被定位到该方的最后一个位置（左边或右边）。加入72小时后，不允许更换位置/注册者。 请注意，在进行任何改变之前，任何已支付的佣金都必须返还给欧宝丽全球。 公司/欧普兰斯全球合作伙伴
根据以下规则，合伙企业或公司可以成为OPULENCE GLOBAL的合作伙伴：
当公司申请成为OPULENCE GLOBAL的合作伙伴时，必须以公司的法定全称提交申请，并且必须包括公司授权为公司签约的官员的姓名和签名。 在提交申请的同时，还必须提交一份完整的股东名单。
当合伙企业申请成为OPULENCE GLOBAL的合作伙伴时，必须以合伙企业的完整法律名称提交申请，并且必须包括授权代表合伙企业执行合同的合作伙伴的名称和签名。所有合伙人的完整名单也必须与申请一起提交。如果任何股东或合伙人已经是OPULENCE GLOBAL的合伙人，那么该公司/合伙企业不能成为OPULENCE GLOBAL的合伙人。

• 如果提交的是合伙企业或公司的名称，则应以该名称签发支票，除非通知说账户持有人希望以个人名义签发支票。 增加一个共同申请人
  在现有的OPULENCE GLOBAL会员资格中增加共同申请人（个人或企业实体）时，必须提交一份正确填写的协议书，其中包含申请人和共同申请人的签名（或电子版）。
  原申请人必须继续作为原申请和协议的一方。如果原OPULENCE GLOBAL合作伙伴想终止与OPULENCE GLOBAL的关系，他/她必须按照OPULENCE GLOBAL的政策来做。如果不遵守这一规定，在原OPULENCE GLOBAL合作伙伴退出后，会员资格将被取消。请注意，本节范围内允许的修改不包括赞助的改变。 升级
  您可以在任何时候选择将您的欧普拉斯全球网店从 "VIP "或 "品牌合作伙伴 "店铺升级为 "生活方式顾问 "级别。升级包括从商店购买到升级选择的产品差异，以及你整个商店的更高折扣。 降级
  如果OPULENCE GLOBAL合作伙伴决定将其网上商店降级为较低的套餐，那么将收取网上商店成本差额的5%作为管理费。降级为零售商（或在头10天内取消）将产生175美元的费用，外加原始在线商店费用的5%。 购物积分
  欧普兰斯全球合作伙伴可以随时使用累计购买的SC来订购时尚、美容或健康产品。如果产品的费用超过了可用的SC，则必须提供信用卡或从其电子钱包或欧宝丽货币中自动扣除以支付余额。 加拿大的税收
  在加拿大境内发货的订单将根据各省法律收取相应的HST。根据政府的规定，在购买产品和服务时应缴税。会员资格和SC捐款被视为购买行为。服务也应缴税，包括年度更新。
  OPULENCE GLOBAL根据法律规定，对从OPULENCE GLOBAL购买的物品收取和汇出适用的税款。购买的税率是基于OPULENCE GLOBAL合作伙伴的发货地址。然而，实际应缴税款是根据产品或销售材料的运输地址而定。如果税款多于在包裹中或在SC中已经支付的金额，则将从存档的信用卡中扣除。如果税款少于已支付的金额，那么多出来的金额将作为非佣金的SC美元留在OPULENCE GLOBAL合作伙伴的账户中。OPULENCE GLOBAL合作伙伴有责任了解其居住地的销售税费的税法。
  T4A将发放给在上一财政年度收入超过500加元的加拿大伙伴。 每月购物积分捐款
  每月使用购物积分（SC）缴费购买产品是可选的：购买购物积分在后台SC账户中累积，OPULENCE GLOBAL合作伙伴可随时使用这些积分购买产品。
  合作伙伴可以选择订阅 "智能购买"，在每个月的合作伙伴周年纪念日前7天自动进行SC购买。你的实际周年纪念日是合伙人的申请被输入系统的那一天，你可以在你的后台查看该日期。
  如果合作伙伴在某月没有达到个人交易量（PV）的里程碑，每月购买购物积分也可作为佣金资格的备份。强烈建议购买月度购物积分，以避免组织或团队佣金资格中缺少可提成交易量的风险。如果每月的PV在周年纪念日之前没有达到，那么系统将：
• 自动地、不可逆转地冲刷所有累积的佣金量（CV），以支付团队收益。
• 如果发生这种情况，将提供一个额外的3天宽限期，以使您的SC付款达到最新水平，并恢复50%的数量。在这种情况下，将收取50美元的管理费和适用的税收。
• 预先选定的智能购买订单是不可退款的，只有在处理日期前至少7个工作日通过支持票通知才能取消。
  OPULENCE GLOBAL可能会尝试与OPULENCE GLOBAL的合作伙伴联系，但合作伙伴有责任确保按时满足每月的PV资格。
  逾期付款将被添加到您的SC账户，但是您的简历将被不可逆转地刷掉，您将没有资格获得当月的佣金、奖金或奖励。 在SC日购买的Smart Buy或SC的付款被拒，将导致一封电子邮件和一个电话。然后，在周年纪念日之前，SC将被重新处理至少两次。如果账户中的SC币为零，或者账户之前连续两次被拒绝，则可能不会发生这种沟通。
  合作伙伴必须确保其信用卡信息在OPULENCE GLOBAL保持最新状态，并及时通知OPULENCE GLOBAL有关到期日或新发卡的任何变化。
  只要你在付款日期前至少14天发出书面通知，就可以在任何时候停止或开始每月的SC供款。如果合作伙伴完成了他们每月的PV里程碑，未使用的集团交易量将不会被冲走，但是不缴纳SC供款将导致所有累积的集团可提成交易量被冲走，并且该月的集团可提成交易量将不再累积。
  请注意，在12个月内，月度光伏备份订购金额不能更改超过一次。
  SC不能用于支付运费、手续费、税款或智能购买选择。OPULENCE GLOBAL保留因笔误和遗漏而调整SC账户的权利。SC捐款属于产品购买，需支付佣金。合作伙伴必须在发布后30天内就任何错误或遗漏以书面形式通知总部。 转让/出售会员资格
  每个网上商店都是OPULENCE全球合作伙伴的资产，可以出售、作为遗产继承、遗赠给慈善机构等。要求转让的账户必须更新。被搁置的账户不能转让。任何转让或出售都必须经OPULENCE GLOBAL批准，并提交适当的表格。
  可以出售会员资格；卖方（OPULENCE GLOBAL合作伙伴）将提交会员资格出售表，买方将提交申请表（套餐信息可留空），包括买方和卖方的照片ID。 经OPULENCE GLOBAL批准后，会员资格将被转让，包括任何剩余的SC，以及当前累积的团体数量。销售价格由卖方和买方协商确定，OPULENCE GLOBAL不参与。
  获得会员资格并成为合伙人的人在过去6个月内不能成为OPULENCE GLOBAL的合伙人。
  所有的转让都需要支付250美元的管理费和HST。卖家必须填写会员资格销售表格或通知欧普利斯全球办公室有关会员资格转让的事宜，并遵循相关条件和说明。 转让 - 死亡和继承
  在个人死亡或商业实体解散时，会员资格将根据适用的法律转让给他们的继承人。需要提供经公证的声明或经认证的法院命令。继任者--欧普利斯全球合作伙伴必须提供一份签名的申请表，并且必须履行欧普利斯全球合作伙伴的所有义务和责任，以便继续保持会员资格并获得其所有福利和奖金。
  如果OPULENCE GLOBAL的合伙人继承了一个会员资格，虽然他们不能从两个会员资格中获益，但他们可以选择他们希望出售的会员资格。 无行为能力时的转让
  要实现OPULENCE GLOBAL公司的转让，继承人必须向OPULENCE GLOBAL公司提供以下材料：(1)经过公证的遗嘱或其他确定继承人对OPULENCE GLOBAL公司权利的文书，以及(2)由继承人执行的完整的申请表。 离婚或解体
  OPULENCE GLOBAL只有在收到与处置OPULENCE GLOBAL会员资格有关的法律文件后才会改变所有权/付款。在此通知之前，OPULENCE GLOBAL的会员资格将按正常经营的方式共同经营。在任何情况下，OPULENCE GLOBAL都不会在离婚的配偶或解体实体的OPULENCE GLOBAL合作伙伴之间分割佣金和奖金。
  如果离婚或解体程序的各方无法解决关于佣金处置和企业所有权的争议，本协议应非自愿终止。
  如果前配偶或前实体已经完全放弃了对其原OPULENCE GLOBAL业务的所有权利，那么他们可以立即重新加入。在这两种情况下，前配偶或当事人对其原集团中的任何OPULENCE GLOBAL合作伙伴都没有权利。会员资格更新
  每个OPULENCE GLOBAL的合作伙伴都与OPULENCE GLOBAL签订了为期一年的可续约合同。合同将在合作伙伴接受申请日期的一周年时自动续约。如果合作伙伴决定不再继续其会员资格并希望终止其会员资格，则必须在续约到期日之前至少提前14天以书面形式通知。该通知必须以书面形式提交给Opulence Global总部，而不是提交给UP-LINE。
  在续费日期，合作伙伴的网上商店将自动续费，费率为100美元加适用税。成功支付年度续费后，欧普拉斯全球合作伙伴可以再享受一年欧普拉斯全球会员的所有福利，并在下次订购时获得两瓶免费的生命之泉。从2020年1月起，续约的合作伙伴还可以在续约时获得1000个欧普莱斯积分。
  如果在到期日前没有收到续费，合作伙伴的网上商店将被终止。被终止的账户将失去所有的利益，包括产品折扣。终止日期后有3天的宽限期，然后才会刷新累积的简历。被终止的账户不能积累简历，也没有资格获得佣金。
  在接下来的3个月内恢复被终止的会员福利，可能会有250美元的管理费（加上适用的税收）。在6（6）个月不续费的情况下，该账户将从系统中删除。不需要保持库存
  OPULENCE GLOBAL合作伙伴不需要保留任何库存，只需将客户介绍到他们的网站。OPULENCE GLOBAL计划是建立在零售价格和合作伙伴价格之上的。OPULENCE GLOBAL也认识到，OPULENCE GLOBAL合作伙伴可能希望购买合理数量的产品供其个人或家庭使用。
  但是，OPULENCE GLOBAL的政策是严格禁止仅仅为了获得奖金或报酬计划中的晋升而购买产品或大量库存的不合理的数量。
  零售销售是OPULENCE GLOBAL业务的一个组成部分。虽然在网上购买时不能改变产品的零售价格，但OPULENCE GLOBAL的合作伙伴在向客户再销售时，可以为已经购买的个人OPULENCE GLOBAL产品库存制定自己的零售价格。
  产品不得在零售场所展示或通过零售场所销售。这是严格禁止的，不遵守可能导致终止。 商业行为
  OPULENCE GLOBAL的合作伙伴将以专业和道德的方式开展其所有业务活动，这将提高OPULENCE GLOBAL合作伙伴的声誉和OPULENCE GLOBAL的积极声誉。OPULENCE GLOBAL合作伙伴将诚实、公正地开展业务和交易。OPULENCE GLOBAL合作夥伴將不參與任何會對OPULENCE GLOBAL產生負面影響的行為。OPULENCE GLOBAL合作伙伴应礼貌对待和尊重所接触的每一个人，包括公司办公室的员工，任何时候都不得诽谤/诋毁产品、公司、公司员工或其OPULENCE GLOBAL合作伙伴。严重违反此规定将导致会员资格终止并可能采取法律行动。OPULENCE GLOBAL积极维护其品牌和声誉，并将采取一切措施，通过法院纠正所造成的任何和所有损害。
  除非得到正式授权，OPULENCE GLOBAL合作伙伴决不代表另一个OPULENCE GLOBAL合作伙伴或潜在客户签字。任何违规行为都将被报告给有关部门。
  OPULENCE GLOBAL的产品或商业机会可以通过以下方式/环境进行营销/推广：
• 贸易展览 - 社会媒体 - 家庭聚会 - 商场里的周末临时摊位
  FERI和FERI Flawless产品不能在跳蚤市场推广，因为FERI的品牌形象在任何时候都必须得到保护，不能与其他产品或品牌混合。
  Opulence Global对在在线市场和购物网站上发布Opulence Global的产品有严格的、可执行的政策。这项政策是不灵活的。这些在线市场和购物网站包括：
• 亚马逊 - E-bay - Etsy - Facebook Marketplace - Craiglist - Swappa - Kijiji - Shopee - Lazada - Taobao - JDWorldwide - Tokopedia - Kaola - Tmall Global - 以及其他任何此类网站
  这些网站禁止销售任何欧普兰斯全球产品，包括所有FERI、FERI无瑕POSH和生命之泉产品。
  您不得对OPULENCE GLOBAL产品或可变商业计划TM进行虚假陈述。您必须认识到并接受，从事任何欺骗性或非法活动都将被终止。您不能对任何产品进行OPULENCE GLOBAL提供的评估声称，也不能对OPULENCE GLOBAL报酬计划的收入潜力进行虚假陈述。
  目前，在对收入潜力进行说明的任何地方，您都必须在同一页上包括以下声明："大多数加拿大OPULENCE GLOBAL合作伙伴在一年多的时间里开展实现计划效益所需的活动，其报酬预计在每年2500至15000美元之间。然而，有一些OPULENCE GLOBAL的合作伙伴，由于他们的承诺和努力，收入要高得多。典型的OPULENCE GLOBAL合作伙伴是有权在计划中赞助他人，从事对他人的销售，并且成为该计划的OPULENCE GLOBAL合作伙伴至少一年的人。"
  您必须理解并同意，您在作为OPULENCE GLOBAL的独立合伙人开展业务过程中产生的所有财务和/或法律义务由您全权负责。您还必须按照独立企业的要求履行所有债务和义务。销售其他服务和产品
  OPULENCE GLOBAL相信自己拥有卓越的产品，提供更好的价值，并支付更多的费用。只要不以负面的方式介绍OPULENCE GLOBAL的产品和机会，合作伙伴可以成为任何其他产品或服务的一部分。负面行为的一个例子是，合作伙伴在其他公司的活动中积极为OPULENCE GLOBAL招募人员。严禁抄袭OPULENCE GLOBAL的概念和经营方式，否则将受到OPULENCE GLOBAL的法律制裁。
  参与公开演讲的OPULENCE GLOBAL领导人不得同时为其他公司做公开演讲。交叉招聘
  严禁以交叉招聘为目的，与欧普拉斯全球合作伙伴和客户分享其他传销机会和/或与欧普拉斯全球的产品和商业模式相似的产品信息。自2005年以来，欧普罗斯全球已进行了大量投资，以建立和维护其客户和分销商基础，并建立新的市场。严禁奥普莱斯全球合作伙伴或VIP购物者为招募奥普莱斯合作伙伴和客户加入其他传销公司或推广具有类似营销模式的竞争公司的产品或服务而进行任何努力，并将受到严格的法律制裁。
  保密性：我承认，我作为OPULENCE GLOBAL的合作伙伴所获得的信息和资料，包括但不限于潜在客户、客户和零售商/合作伙伴名单，以及家谱报告，除用于推广和发展我的OPULENCE GLOBAL业务外，不会向任何人使用或披露。我完全理解，我不能提供或招揽任何与欧普莱斯全球的产品或商业机会竞争的其他产品或机会。
  在停止成为OPULENCE GLOBAL的合作伙伴时，无论是自愿终止还是非自愿终止，您都不能代表具有类似产品或商业模式（包括但不限于电子商务、家庭聚会和网络营销）的其他公司与任何OPULENCE GLOBAL的客户、合作伙伴股东、员工或供应商联系。在任何时候，您都不得诽谤或诋毁任何OPULENCE GLOBAL合作伙伴或员工或产品或商业计划。 保密性和排他性协议
  任何族谱、下线或总结报告中包含的信息都是保密的，为OPULENCE GLOBAL所拥有，并以保密方式传送给品牌合作伙伴。品牌合作伙伴同意不直接或间接向任何第三方披露这些信息，也不利用这些信息与OPULENCE GLOBAL竞争。品牌合作伙伴同意他们只能为促进OPULENCE GLOBAL产品的销售和建立销售OPULENCE GLOBAL合作伙伴的销售队伍而访问这些机密信息。
  品牌合作伙伴和OPULENCE GLOBAL同意，如果不是因为本保密和不披露协议，OPULENCE GLOBAL不会向合作伙伴提供信息，也不会让他们通过其他沟通方式（包括会议和网络会议）接触我们的员工和客户。
  如果品牌合作伙伴违反保密规定，将信息透露给第三方，或用于推广OPULENCE GLOBAL的业务和产品以外的任何其他用途，可能会被OPULENCE GLOBAL立即终止并采取法律行动。 独立承包商身份
  所有品牌合作伙伴都是OPULENCE GLOBAL的独立承包商；他们不是OPULENCE GLOBAL的特许经营商、合资企业、合作伙伴股东、雇员或代理人。严禁品牌合作伙伴以口头、电子或书面形式表示或暗示他们是OPULENCE GLOBAL的加盟商、合资企业、合作伙伴股东、雇员或代理人。任何品牌合作伙伴都无权让OPULENCE GLOBAL承担任何义务或其他方面的约束。品牌合作伙伴作为一个独立的承包商，对其在经营会员资格时的所有行为负全部责任。每位合作伙伴同意赔偿OPULENCE GLOBAL、其官员、代理人和董事因品牌合作伙伴在其会员资格运作中的行为而产生的任何和所有责任，包括判决、民事处罚、回报、律师费、诉讼费或业务损失，并使其免受损失。
  严禁将OPULENCE GLOBAL的总部邮寄地址、电话号码或任何其他联系方式用于个人用途或收益，否则可能导致终止合同和/或法律诉讼。 所得税
  就任何政府法规而言，品牌合作伙伴将不被视为特许经营人、合资企业、合作伙伴股东、雇员或代理人。在适用的情况下，OPULENCE GLOBAL将按照OPULENCE GLOBAL开展业务的每个国家的要求向品牌合作伙伴出具收入报告；OPULENCE GLOBAL合作伙伴可在其后台获得累计收益和通过账户进行的所有采购，但OPULENCE GLOBAL不会为所得税准备任何形式的报告。 没有专属区域
  OPULENCE GLOBAL不承认任何专属区域。在法律允许的情况下，OPULENCE GLOBAL的合作伙伴在任何地方开展业务都不受限制。 当前的联系信息
  OPULENCE GLOBAL的合作伙伴应尽快以书面形式向OPULENCE GLOBAL的合作伙伴福利专家部门报告其联系信息的任何变化，或通过后台更改和更新信息，OPULENCE GLOBAL只能按档案中的最新信息与OPULENCE GLOBAL的合作伙伴联系；按档案中的最新信息联系应被视为任何信息、通知或文件的有效交付。如果OPULENCE GLOBAL合作伙伴的邮寄地址需要改变省/州和/或国家，OPULENCE GLOBAL合作伙伴必须通过其后台支持票据提交该通信。
  所有与总部的沟通都应包括：
• OPULENCE GLOBAL合作伙伴在申请书和用户名上的全名 BONUS BUYING
  OPULENCE GLOBAL严格禁止奖金购买。任何发现试图购买奖金的调查将导致严重的惩罚性行动，甚至包括解雇。
  奖金购买包括：
  在个人或实体不知情的情况下，将其注册为OPULENCE GLOBAL合作伙伴。
  个人或实体以欺诈方式注册为OPULENCE GLOBAL生活方式顾问、品牌合作伙伴。
  将不存在的个人或实体注册为或试图注册为OPULENCE全球合作伙伴。产品推荐
  我们鼓励所有OPULENCE GLOBAL合作伙伴分享他们对OPULENCE GLOBAL产品和商业机会的兴奋。OPULENCE GLOBAL保留在其宣传材料中使用OPULENCE GLOBAL合作伙伴和客户自愿提交给其公司办公室的声明和照片的权利，而不需要任何明示、书面或暗示的经济补偿。 索赔 - 产品
  OPULENCE GLOBAL的合作伙伴不得对产品作出声明，但经OPULENCE GLOBAL正式书面批准的声明或OPULENCE GLOBAL官方资料中的声明除外。特别是，合作伙伴不得发表任何声明，声称宝石和珠宝的市场价值、切割和质量，而不是由OPULENCE GLOBAL提供的声明。此类声明直接违反了OPULENCE GLOBAL的政策，是被禁止的。 索赔 - 赔偿
  OPULENCE GLOBAL合作伙伴不得作出与报酬有关的任何陈述，除非其中包括OPULENCE GLOBAL所披露的计划中典型参与者可能获得的报酬的披露。以网络营销的固有力量为基础的假设性报酬数字作为实际报酬预测，违反了加拿大工业部和联邦贸易委员会（美国）的广告真实性法。现实中的报酬潜力是非常有吸引力的，不需要求助于人为的和不现实的预测。违反此政策的合伙人可能会被立即终止。 索赔 - 市场价值或产品评估
  OPULENCE GLOBAL Partners不得说或暗示产品鉴定是由任何政府机构认可的。 名称、标识、商标
  OPULENCE GLOBAL"、"OPULENCE"、"FERI"、"FERI MOSH"、"FERI FLAWLESS"、"FOUNTAIN OF LIFE"、"FOL"、"POSH "和所有当前和未来的商标以及所有OPULENCE GLOBAL产品的名称是OPULENCE GLOBAL的商标。
  只有OPULENCE GLOBAL被授权以这些商标生产和销售产品和文献。
  除非得到OPULENCE GLOBAL的书面批准，否则禁止在非OPULENCE GLOBAL生产或提供的任何产品、文献或电子媒体上使用OPULENCE GLOBAL的名称。
  未经OPULENCE GLOBAL事先书面批准，不得以任何形式使用OPULENCE GLOBAL的名称、商标、标识和企业高管、董事会、咨询委员会OPULENCE GLOBAL合作伙伴、雇员或任何其他支持OPULENCE GLOBAL的专业人士的名字，无论是书面还是口头。
  OPULENCE GLOBAL合作伙伴必须向OPULENCE GLOBAL的合规部门提交使用任何此类名称、标识或商标的请求，网址是[email protected]；OPULENCE GLOBAL名称、标识和商标的使用严格限于OPULENCE GLOBAL批准的形式。当OPULENCE GLOBAL的合作伙伴获得批准在任何预先批准的媒体中使用OPULENCE GLOBAL的名称、商标或标识时，OPULENCE GLOBAL的合作伙伴必须说明他或她是OPULENCE GLOBAL的 "独立生活方式顾问"。 商标侵权
  OPULENCE GLOBAL对合作伙伴的经营活动可能造成的对美国或外国专利、商标、商号、版权等的侵权行为不作任何保证；OPULENCE GLOBAL的合作伙伴不承担与此有关的索赔。當合作夥伴得知有關涉及OPULENCE GLOBAL的任何專利、商標、商號或版權侵犯的任何訴訟或索賠時，應立即通知OPULENCE GLOBAL合規部門。 傲世全球文献
  合作伙伴只能使用授权的宣传材料来推广OPULENCE GLOBAL的产品和机会。OPULENCE GLOBAL希望确保公司及其产品的著名形象得到适当的展示。如果合作伙伴希望制作自己的材料，包括网站、社交媒体、CD和DVD，他们必须首先向OPULENCE GLOBAL申请许可，并解释其目的。所有这些材料在任何时候都必须带有 "独立合作伙伴 "的字样。包含标题的标志或横幅不需要事先批准："合作伙伴"。
  材料不能是虚假或误导性的。
  材料不能宣传特定的制造商或公司。
  合作伙伴必须得到授权方的充分许可才能进一步发表。
  合伙人必须明确表明自己是独立生活方式顾问或独立合伙人。
  任何偏离这些规则的行为都可能导致终止合同和潜在的收入损失。使用OPULENCE GLOBAL名称、标识或商标的所有广告形式（包括但不限于印刷品、表格、录像带和包括计算机网络在内的任何媒体）在使用前必须得到OPULENCE GLOBAL的批准。
  合作伙伴可能要对未经授权使用OPULENCE GLOBAL的版权、商标和材料而造成的损失负责。
  OPULENCE GLOBAL合作伙伴不得将OPULENCE GLOBAL的任何商品名称、商标、服务标志、产品名称、公司名称或其任何衍生品用于任何互联网域名，也不得试图注册。
  试图改变或修改标签或包装的OPULENCE GLOBAL合作伙伴，如果误导产品，或提出OPULENCE GLOBAL资料以外的主张，将被终止，恕不另行通知。 电话
  OPULENCE GLOBAL合作伙伴的电话列表必须是在 "独立生活方式顾问"、"独立生活方式推广者 "或 "独立零售商 "的标题下。
  OPULENCE GLOBAL的合作伙伴在接听电话时不得说 "OPULENCE GLOBAL"，也不得使用可能给人留下OPULENCE GLOBAL合作伙伴是OPULENCE GLOBAL员工或来电者是OPULENCE GLOBAL公司办公室的印象的任何其他OPULENCE GLOBAL商标。 媒体查询
  随着公众对OPULENCE GLOBAL的兴趣越来越大，媒体可能会与OPULENCE GLOBAL的合作伙伴联系。发生这种情况时，OPULENCE GLOBAL合作伙伴必须立即与OPULENCE GLOBAL总部联系。OPULENCE GLOBAL合作伙伴无权就OPULENCE GLOBAL的任何或所有官员、产品或程序向媒体发表任何声明或评论。如果不这样做，将被终止会员资格。 记录
  OPULENCE GLOBAL的合作伙伴不得为销售或个人使用而复制OPULENCE GLOBAL制作的任何录音材料。 账户查询/变更请求
  对帐户进行更改的请求必须提交给OPULENCE GLOBAL总部。要接受对帐户进行更改的请求，OPULENCE GLOBAL必须能够确定帐户所有人的身份。为确认账户持有人的身份，只有在以下情况下才会接受请求：
• 提交的通知要有OPULENCE GLOBAL合作伙伴在日期文件上的签名；如果签名不在OPULENCE GLOBAL的记录中，则必须从记录中的地址发送电子邮件，或者在提交签名的申请时，必须提交带有合作伙伴签名的政府颁发的身份证副本。
  合作伙伴在OPULENCE GLOBAL帐户中的任何帐户活动如出现错误，必须在帐户活动公布后30天内以书面形式提交给OPULENCE GLOBAL总部进行研究并作出最终决定。对于自发生之日起30天内未提请其注意的错误和遗漏，OPULENCE GLOBAL不负责任。 日期/时间
  多伦多总部（EST）在正常办公时间开放：周一、周二和周四上午10:00至晚上7:00，周三上午10:00至晚上8:00，周五上午10:00至下午6:00，周六上午11:00至下午2:00为欧宝丽全球合作伙伴开放。办公室在周日和法定假日以及其他时间段关闭。周六、周日和法定假日不进行行政工作，任何在周末的付款或其他活动将被视为在前一个星期五到期。 佣金支付
  OPULENCE GLOBAL的电子钱包是唯一的支付方式。OPULENCE GLOBAL将在您的电子钱包中存入应收佣金收入。可以通过您的后台查看其金额。每次向您的电子钱包充值时，需要支付5美元的管理费。通过您的电子钱包，资金可以转移到您选择的任何可用的金融工具中。 佣金支付期
  OPULENCE GLOBAL一周的时间是从周日午夜到周日午夜（东部标准时间）。在本周内完成的任何活动将在周日午夜确认；活动将在下周二反映在后台，付款将被载入电子钱包中。 任何由在线VIP购物者的销售产生的佣金，将在销售处理后7天分别支付。 营销津贴
  营销津贴是为了帮助下线的业务增长和推广自己的业务。营销津贴获得每个电力周期（400美元）的60美元。
  所有索赔必须在事件发生后30天内提交。此外，营销津贴的资金可以集中起来，以支持更大的团队营销费用。
  公司总部必须批准每一个活动。在活动之前，传单、社交媒体帖子和公告是必不可少的。在时间轴内，必须提交相关活动的快照。
  什么类型的费用可以从个人营销津贴中获得批准？- 亲临现场的商务活动 - 商务活动的酒店费用 - 团队促销 - 宣传材料 - 横幅 - 商务文具 - 社交媒体广告 - 团队支持活动。
  佣金接收方式
  目前，我们有两种支付佣金的接收方式 - OPULENCE GLOBAL (TruCash) PREPAID VISA - 任何佣金要求都要加载到OPULENCE VISA卡上，一旦卡被激活，资金将通过您的后台控制面板>财务>My Opulence Visa即时到位。注意 - 欧宝丽Visa卡是由第三方公司（TruCash）运营的。
  有关您的消费和提款信息，可直接与TruCash联系，或在周一至周五的工作时间内登录其网站Trucash.com，时间为上午9点至下午5点（美东时间）。
  I-PAYOUT LOAD - 为了您的利益，我们与i-Payout合作，i-Payout是一家总部设在美国的金融软件公司，是全球支付和管理的领先解决方案供应商。一旦Opulence Global将您的收入存入您的电子钱包，您就可以通过多种方便的方式提取这些资金。提款方式根据您的全球位置而不同，但可能包括：直接向银行转账、纸质支票、银行电汇、转账到银行卡等。您的个人取款选项在您的电子钱包中确定，并可能因国家和设置而有所不同。可以通过866-844-5682联系I-payout的客户支持，或通过电子邮件：[email protected]
  注意-你必须完全激活你的I-payout账户，才能收到资金。 时间表--SC购买
  在SC日期成功处理的SC购买，会立即出现在合作伙伴的SC（累计PV）和作为累积的佣金量CV（左侧和右侧）给Upline。所有累积的SC是不可退款的。一旦成交量和佣金支付完毕，SC就不能被退还。SC仅用于购买产品，没有现金价值。 时间表--套餐购买
  注册者可获得批发利润，所有上线在10天冷却期后可获得佣金量。例如：新的欧普朗斯全球合作伙伴于4月5日加入，因此冷却期于4月15日结束。4月16日开始支付批发利润和上线佣金量。
  OPULENCE GLOBAL保留从付款中扣除欠OPULENCE GLOBAL的任何应收账款余额的权利，包括因产品退货、退款、笔误和会员及订单取消而导致的反向交易余额。受退货或取消订单影响的上线OPULENCE GLOBAL合作伙伴将对其账户和付款进行相应调整。
  产品
  产品订单
  作为OPULENCE全球合作伙伴，您可以通过在线下单，每周七天、每天24小时进行购物。
  如果产品订单金额高于您的SC账户中的可用金额，在处理订单时将自动从文件中的信用卡中扣除差额。可以通过电话、支持票据或电子邮件向我们的产品客户服务部门提出使用电子钱包的请求。累积的SC积分不能用于支付税款、运输、保险、维修、鉴定、智能购买、促销材料或市场销售。产品必须直接从欧普兰斯全球公司办公室购买，才有资格获得佣金、奖金和/或奖励。
  集团运输
  OPULENCE GLOBAL为您提供选择和机会，将您的订单与其他4个OPULENCE GLOBAL合作伙伴结合起来，作为团体运输。完整的信息和说明可在您的后台办公室找到。点击 "仪表板>购物>团体运输"。
  团体货运中的所有订单必须在72小时内完成。任何在组织者下单后72小时内未完成的订单，将导致不完整的团体货运，未使用的代码将不予退款。
  请注意，未续约的会员没有资格享受团体运输。
  聪明的买团购运输
  对于每月的智能购买选择，我们确实提供了将订购同一CODE的订单合并的机会，每张订单最少4张，最多10张，2磅以内。适用于这个选项的运费是每个伙伴20美元。
  浩浩荡荡，费里，美容和健康
  当订购POSH, FERI, FERI FLAWLESS时，可使用总价100%的SC美元。当订购FERI FLAWLESS MICROSILVER TOOTHHPASTE时，2018年10月31日之后购买的SC可100%使用，2018年11月1日之前购买的SC可50%使用。
  订购POSH CAPTIVE时，2018年10月31日之后购买的SC可以100%使用，2018年11月1日之前购买的SC可以50%使用。
  当订购FOUNTAIN OF LIFE "FOL "时，2018年10月31日后购买的SC可以100%使用，2018年11月1日前购买的Sc可以50%使用。
  合作伙伴不得从OPULENCE GLOBAL以外的任何其他来源购买其他产品，作为OPULENCE GLOBAL的产品转售。
  市场定价
  所列的珠宝价格是基于当前LME价格（伦敦黄金市场）的黄金价格。
  支付方式
• 仅接受加元付款方式 - 维萨卡 - 维萨电子卡 - 维萨借记卡 - 万事达卡 - 马斯特罗卡 - 万事达借记卡 - 美国运通卡 - 保付支票 - 贝宝 - 电汇 - 西联汇款（在尼日利亚和伊朗不可用）
• Interac电子邮件传输 - 仅适用于加拿大。付款应直接发送到 [email protected] 请使用安全答案 "ferimosh"
• 贝宝--付款应发往[email protected]
• 汇票或银行汇票：丰业银行，账号47696-2224119：Global Wealth Trade Corp.
  我们的加拿大银行账户详情是 -
  银行名称 : 新斯科舍银行Swift Code 地址：44 King Street West, Toronto, ON, M5H 1H1.清算代码地址：P.O.Box 4234 STN A, Toronto, ON, M5W5P6。转运号码: 47696机构编号: 002帐户号码: 2224518Swift代码：NOSCCATT加拿大结算代码://CC000247696
  所有资金转换后必须等于加元的购买价格。
  当提交汇票或银行汇票付款时，你需要将付款的副本或收据转到[email protected]，并将副本转到[email protected]。
  请注意，在确认收到付款之前，任何交易都不会被计入。
  所有产品价格均为加元。
  以其他货币支付的款项将以加拿大资金收取。OPULENCE GLOBAL不负责支付持卡人与信用卡发卡机构之间商定的任何外汇兑换率和费用。
  所有资金在转换后必须至少等于或大于加元的购买价格。
  强烈建议额外发送50美元（CDN），以确保收到足够的资金，任何额外的资金将被存入电子钱包。
  所提供的信用卡信息可用于会员资格、SC月度订阅、促销材料订单以及OPULENCE GLOBAL的所有其他采购，除非在成为OPULENCE GLOBAL的合作伙伴时提供了有关限制使用该卡的具体指示。如果需要更换信用卡，应在任何费用的到期日/您的周年纪念日（SC DATE）前14个工作日以书面形式提供此类指示。这一要求也适用于信用卡信息的变更。未经授权使用信用卡被视为欺诈，并将被报告给有关当局。如果报名者出错，导致合作伙伴扣款，报名者将承担OPULENCE GLOBAL的任何经济损失。
  只有印有合伙人名字的信用卡才可以进入合伙人的后台办公室。任何正在使用的第三方信用卡必须有所有者的书面授权。
  富丽堂皇的全球质量控制
  所有产品都要经过8个步骤的质量控制过程。
  一位欧普兰斯全球产品专家检查所有批准付款的订单
  然后打印订单，并设置为处理。
  一旦订单被打印出来，他们就会按分销中心、自提或特定的运输快递进行分类。 除美国外的国际货物由联邦快递运送。加拿大和美国的包裹则由加拿大邮政运送。
  然后由我们的OPULENCE GLOBAL库存专家拉出订单。每个订单都会被审查，以确保所有产品与每个订单相匹配。签署一份首字母以进行核实。
  所有产品都被送到质检部门，由OPULENCE GLOBAL的质检专家对每件产品进行逐一检查，看是否有任何异常。例如，（划痕、渗漏、鞋码、宝石缺失和褪色）。
  产品一旦通过质检，就会被送到包装部门。OPULENCE GLOBAL的包装专家会对每件产品进行第二次检查，以确保所有的产品都已被拉出并检查出任何异常情况。
  一旦产品通过了第二次检查；所有的珠宝和时尚产品都被装在我们豪华的FERI或Posh盒子里，钱包装在我们豪华的防尘袋里。FOL, FERI FLAWLESS, 和POSH PERSONAL CARE物品被密封在塑料袋中，并用可生物降解的包装爆米花安全地包装在运输箱中，以确保产品在运输过程中不会被损坏。
  每份订单在送往运输部门或准备取货之前，都会在每个盒子、小袋或OPULENCE礼品袋上加贴运输标签，注明合作伙伴/客户名称、运输地址和订单号。
  免费取货
  OPULENCE GLOBAL的合作伙伴可以在我们任何一个取货地点注明免费取货。 在网上下订单时，如果没有选择 "免费取货按钮"，就会自动收取运费。取货订单将在订购后的24-48小时内处理（不包括周五和周六），对于当天的订单和取货，将收取10.00美元+HST的 "急件 "费用。
  如果在订单状态标记为 "准备取货 "的7天内没有取货，将从第8天开始收取每周25美元的存储费，必须在取货时支付。
  请注意，所有省外或国际产品在（多伦多办事处）取货时都要缴纳安大略省的HST，即购买总额的13%。
  退款
  所有退款将自动收取5%的处理费，并发放给最初使用的信用卡。 退款包括但不限于会员套餐、续费、每月SC付款、产品订单、运费和任何其他处理的付款。
  取消订单
  如果订单在发货前被取消，则不适用退货费，但向原使用的信用卡退款时，将收取5%的处理费（即运费）。OPULENCE GLOBAL合作伙伴必须通过OPULENCE GLOBAL的 "票务系统"（可在后台找到）与产品部联系，说明取消的原因，并说明订单中哪些产品不需要处理/交换，或者是否完全取消订单。
  如果一个订单已经下达，正在处理并排队等待发货，而我们收到了取消订单的通知，每件商品将收取10美元+适用税费的重新上架费。这不适用于黄金订单，这些订单是定制的，不能取消。
  一旦订单的状态为发货、准备取货或取货，取消订单将不被接受。
  运输
  Opulence Global将任何用于个人消费的FERI、POSH、FERI Flawless和Fountain of Life产品运送到大多数国家（有些国家可能不适用）。一般来说，从下订单开始，产品的交付可能需要3周时间，FERI MOSH定制订单可能需要8周时间。在订购产品时，请确保提供完整的住宅/商业地址，包括任何公寓/单元号。如果在订单完成后更改送货地址，将收取15美元的管理费，如果新的目的地在不同的国家，则可能适用国际价格，费用将从存档的信用卡中扣除。所有订单均由OPULENCE GLOBAL授权的快递公司交付，交付时需要收件人签名。如果您（OPULENCE GLOBAL合作伙伴或VIP客户）签署任何授权的OPULENCE快递通知书（敲门砖），允许将货物放在前门，如果货物或部分货物丢失或损坏，OPULENCE GLOBAL将不承担责任（加拿大邮政、UPS、FEDEX、USPS、国航或任何其他当地快递公司）。
  你的发货进度和跟踪号码会在你的后台仪表板上的 "购物">"我的订单 "下提供，并将副本直接发送至你存档的电子邮件地址。送货时间可能需要3-5个工作日，有些国家可能由于清关而需要更长时间。
  超大、高价值和/或超过20磅的重型货物的订单可能需要额外的运费，并将自动从最初使用的信用卡上收取。
  Opulence Global为一些国家（加拿大、加蓬、大不列颠、肯尼亚、卢旺达、新加坡、台湾和美国）提供全面的运输服务，并为世界其他地区提供自营清关服务；这意味着海关在清关时对包裹收取的所有费用（关税/税费/增值税）将由合作伙伴/客户/收件人支付，Opulence Global对此事没有管辖权，因为海关是每个国家自己的实体，只要他们选择，就可以扣留、拒绝或没收任何包裹进行检查。Opulence将努力鼓励加快这一过程，但是，我们无法控制他们可能需要的时间长度。请关注您的追踪号码，因为它将告知预计到达的时间。 请注意，如果包裹被扣留在某地取货，则是5个工作日的扣留。如果货物在规定时间内没有被取走，它将被退回给Opulence Global，你将被收取退货运费。
  自我清算国家文件：如果需要或海关要求，你可以从你的后台下载商业发票。
  所有被退回到欧宝丽全球总部的订单将被收取退货运费。这笔费用是退货订单的原始运费的两倍。
  急件运输
  急件运输可能需要额外收费（45美元），你可以在结账时选择。发货时间将根据交货地点和客户指示而有所不同。可以要求特别处理，但不保证。
  运输错误
  如果合作伙伴意识到发货信息有误，必须在订单处理前（最长24小时）通过电话或电子邮件与产品部门联系，[email protected] OPULENCE GLOBAL票务系统，并澄清正确的发货地址。OPULENCE GLOBAL对OPULENCE GLOBAL合作伙伴提供的错误的运输细节不负责任。
  重定向/更改地址/无法投递的邮件
  一旦快件以错误的地址离开总部，所有需要重新定向的快件将收取最低15美元的行政费用。如果快件被退回给欧普拉斯全球总部，在进一步调查之前，将自动被视为无法投递，合作伙伴将负责与重新安排路线和重新运送包裹有关的所有运输费用（如果适用）。
  注意：可能需要额外的运费和增值税。
  合并运输
  请注意，两（2）个或更多的产品运输不能合并在一起，因为一些产品的运输可能来自不同的执行中心，运输是在结账时根据所有物品的尺寸重量计算的。维修（RAF）和产品订单可以合并在一起，但可能会产生额外费用，合作伙伴必须通知产品部门。
  订单差异或错误
  如果合作伙伴收到的订单存在差异，他们必须立即或在收到货物后七（7）天内通过电子邮件告知OPULENCE GLOBAL的产品部门，[email protected]。
  丢失的货物如果发生货物丢失，合作伙伴必须立即通知OPULENCE GLOBAL，以便进行调查并向相关快递公司提出索赔。
  运输限制
• 由于国家的规则和条例，鞋子不能被运往墨西哥。- 禁止向喀麦隆提供团体运输方案。- 拉脱维亚，塞内加尔：收货人必须向海关提供进口商信息（收货人信息）以便清关，例如收货人的护照号码或驾驶执照号码。大多数欧洲国家的海关需要这些信息。- 中国：用于个人消费的生命之泉和牙膏，每个订单最多只能提供13件。
  X-区国家--所有自清港口
• 格林纳达 - 圣尤斯特歇斯 - 安圭拉
  这意味着，这些国家只能进行自我清关运输。收件人必须自己通过海关/经纪公司清关，支付清关的关税/税收/增值税费用。这是因为某些政府不允许从国外支付这些费用，因此我们（OPULENCE GLOBAL）不能支付或清算货物。它必须由当地居民支付，并提供身份证证明。 这通常意味着是一个当地的经纪人。
  限制运输的国家
• 巴哈马 - 保加利亚 - 缅甸 - 布隆迪 - 加那利岛 - 中非/中非共和国 - 刚果（刚果民主共和国和刚果共和国） - 古巴 - 大巴哈马 - 伊朗 - 伊拉克 - 牙买加 - 哈萨克斯坦 - 黎巴嫩利比亚 - 马里 - 摩尔多瓦 - 尼加拉瓜 - 朝鲜 - 阿曼 - 俄罗斯 - 西班牙 - 索马里 - 南苏丹 - 苏丹 - 叙利亚 - 突尼斯 - 乌克兰 - 乌兹别克斯坦 - 委内瑞拉 - 也门 - 津巴布韦 OPULENCE GLOBAL不能运送到上述任何国家。任何OPULENCE GLOBAL的货物都无法通过海关，并将在边境被拒绝。这些货物将被退回或销毁。这份清单是根据以前的运输经验而制定的国家。随着OPULENCE GLOBAL的成长和扩大，可能会有其他国家被添加到该名单中。
  只收到购物积分的国家（没有欢迎套装），因为注册正在等待。
• 越南 - 罗马尼亚 - 中国 - 墨西哥
  贵宾奖励计划--富丽堂皇的积分
  当您的VIP购物者在激活账户后7天内的第一笔订单中购买500美元或以上（不含适用税），他们就可以获得15,000点的欧普莱斯积分。 如果他们购买250美元或更多，他们将获得6000点，如果他们购买100美元或更多，他们将获得2000点。 这将鼓励你所有的贵宾在这一年里继续购买，以获得更多的奖励。 他们可以随时用他们的欧宝丽积分兑换欧宝丽积分类别下的时尚产品。
  100分=1美元
  转让给贵宾的SC
  作为OPULENCE GLOBAL的独立合作伙伴，您可以选择向您的VIP购物者赠送购物积分。这是向您的贵宾介绍免费购物的好处的一个好方法。因为他们可以在购买所有产品（不包括清仓产品）时100%地使用他们赠送的购物积分。
  零售订单
  OPULENCE GLOBAL合作伙伴在客户在其网站上的任何零售订单完成和处理后的7天内获得零售佣金。 零售利润可能根据会员身份而有所不同，生活方式顾问为30%，生活方式推广者为25%，零售商为20%。
  返回授权表（RAF）程序
  -REPAIRS
  OPULENCE GLOBAL为从OPULENCE GLOBAL合作伙伴处购买的所有FERI和FERI MOSH产品提供维修服务。产品必须带到或运到OPULENCE GLOBAL总部，运输费用由客户支付。
  -换货/退货
  在收货后30天内，OPULENCE GLOBAL FERI Designer的产品只能在附有原始发票或装箱单和退货授权表（RAF）的情况下进行更换。产品必须没有被使用过，必须处于原始状态，并且必须连同原始包装一起退回。
  耳环和鞋子不能换（由于卫生的原因）。
  定制的作品不允许退货。
  定制的作品是指为客户量身定做的物品。特殊戒指的尺寸和定制设计不能退货退款。
  如果Opulence Global合作伙伴对其最初的FERI Flawless或Fountain of Life产品有任何不满意的地方，除了味道之外，他们可以在收到产品的九十（90）天内退回未使用的部分，以获得更换或将购买价格的80%连同以下内容退还给Opulence Global：
• 原始包装和运输容器 - 原始购买证明 - 签署并填写的退货授权表（RAF），见后台 - 退货授权号（RA#）必须写在运输箱上。- 减去购买时支付的任何佣金的退款将被处理并记入原始付款方式。运费是不能退还的。
  如果Opulence Global合作伙伴滥用FERI Flawless退货政策，Opulence Global保留终止本协议的权利，无需提前通知。
  VIP购物者
  欧普莱斯全球为所有初始的FERI无暇和FOUNTAIN OF LIFE产品提供九十（90）天的满意保证，任何原因都可以，但零售客户（包括VIP购物者）的口味除外。
  从欧普拉斯全球在线订单中收到的生命之泉瓶子损坏或破损，应在收到订单后7天内通过后台的RAF系统报告。如果没有在规定时间内收到报告，则更换的产品将无效。
  如果客户对最初的FERI Flawless产品不完全满意，可以在客户收货之日起九十（90）天内，将未使用的产品部分退回，以获得更换或作为购物积分全额退还到其VIP账户。
  如果FERI Flawless产品是在Opulence Global合作伙伴的网站上购买的，客户可以直接将产品退给Opulence Global，并提供以下服务：
• 原始包装和运输容器 - 原始购买证明 - 填写退货授权表（RAF），见RAF表下的程序 - 退货授权号码（RA#）必须写在运输箱外。
  运费是不能退还的。
  如果FERI Flawless或Fountain of Life产品是直接从欧普兰斯全球合作伙伴处购买的，退款必须由欧普兰斯全球合作伙伴直接处理。产品必须连同原始发票一起返还给奥普莱斯全球合作伙伴，后者将退还产品购买价格。然后，Opulence全球合作伙伴可以将产品退回给Opulence全球，以便进行更换。
  丢失或损坏的物品
  如果你没有收到你的订单/物品，或者你收到了一个损坏的物品。你有7天的时间从你收到你的订单之日起提出索赔。
  RA#和RAF表格
  对于任何交换、退货或维修，合作伙伴必须申请一个RA#号码。由于资源和订购部件的原因，维修可能需要60-90天以上的时间才能完成。 完成这一过程的步骤。
  步骤1。申请RA#在您的仪表板上，进入 "我的网上商店">"我的订单"，从列表中找到订单，然后点击 "开始一个新的RAF案例"。
  一旦进入订单，点击你想交换的产品。添加你的评论，点击ADD COMMENTS....当我们收到时，我们会给你发送一个RA #。
  第2步。打印表格
  一旦你收到你的RA#，进入你的控制面板，点击我的工具和资源>业务工具和培训）>产品工具。在 "产品表格 "标题下，点击并下载RAF表格。填好它，并将它与物品一起寄给/带回给我们。请确保将RA#填写在RA行中。
  第3步。箱子
  该物品在运回给我们时必须正确装箱。RA#必须写在盒子上，并注明 "返修物品 "字样。如果RA#不明显，产品部将接受该货物，并收取25.00美元+税费。
  商品必须在收到RA#后10天内退回。
  皇家空军政策
  -RAF补货费
  必须在通过快递公司收到您的订单或在总部领取订单后的5个工作日内通知OPULENCE GLOBAL，才能进行退货或换货，作为一种礼貌，10美元+适用税费的补货费可以免除。如果您不能遵守时间表，则10美元的退货费仍然有效。OPULENCE GLOBAL保留自行决定执行该费用的权利。
  如果发生了您无法控制的事情，例如：手镯或手表对您的手腕来说太长/太大，或者项链对您的脖子来说太短，则可以免除退货费。这是由OPULENCE GLOBAL根据我们的判断来决定的。
  这不适用于以下情况：
• 耳环和鞋子为最终销售产品，不能退换。- 市场销售的商品是最终销售的购买。没有退货/换货或维修的保证。- 最后叫卖的商品有可能有轻微的缺陷/&或最后的商品。- 清仓商品是最终销售的商品。没有退货/换货或保修。修理将产生费用。- 奢华积分的兑换都是最终的。不接受退货/换货，标准保修和保证在兑换后90天内适用于制造商的缺陷。
  所有退货或换货必须在收到订单后30天内进行。
  (不包括有制造商缺陷的项目)
  在适用的情况下，一旦收到交换品并进行检查，只要合作伙伴遵守了所有政策，适用的SC将被记入合作伙伴的SC账户。然后，合作伙伴将能够为交换品下一个新的订单。
  我们建议使用信誉良好的快递公司将退货运回OPULENCE GLOBAL总部，并提供跟踪号码以确认包裹的交付。客户必须提供足够的保险以支付商品的购买价格。如果退货包裹丢失、被盗、处理不当或其他损坏，OPULENCE GLOBAL将不承担补偿或赔偿的责任。
  除非退货是由于制造商的缺陷，否则将不退还运费。 退款必须得到OPULENCE GLOBAL总部的批准，加拿大和美国的运费退款上限为15加元，国际订单和非洲为30加元。如果运费得到批准，我们将把退款的价值以SC美元存入您的OPULENCE GLOBAL账户。
  未经OPULENCE GLOBAL的书面授权，不得退货，而且只能按照OPULENCE GLOBAL的政策和程序退货。
  如果产品因OPULENCE GLOBAL的错误而被退回，只要在客户收到产品后七（7）天内通知OPULENCE GLOBAL，就会被接受，并且不收取任何退货费用。仍然必须遵守退货程序。
  遵循这些说明对于成功处理您的退货至关重要。如果您对我们的退货程序有任何疑问，请联系OPULENCE GLOBAL的产品部，[email protected]，或致电1-905-482-3078。
  产品 - 护理和保证
  -产品维护
  高级珠宝，如925/950银是珍贵和优雅的。它需要照顾和定期维护，以延长其美丽和可靠性。以下是一些处理高级珠宝和钟表的重要注意事项。
  做的：
• 遵循OPULENCE GLOBAL的保修保养时间表。- 定期清洁您的珠宝。- 不使用时，将您的珠宝放在原来的盒子里。- 通过检查确保没有丢失任何宝石，然后送去维修。- 小心和耐心地佩戴和摘下您的珠宝。- 始终使用布或餐巾纸来保护您的珠宝免受划伤和撞击
  DONT's：
• 避免撞击或跌落造成的影响 - 不要在佩戴珠宝或手表时洗碗。肥皂和氯气可能会损坏钻石和镀金/镀铑。- 不要带着您的珠宝或手表游泳。氯气或盐会缩短珠宝镀层和颜色的寿命。- 请勿将您的珠宝放在桌子上或硬物表面。 耐水性与防水性
  手表用户普遍存在的误解是防水性和防水性之间的区别。一些高端运动手表是防水的，可以安全地游泳，甚至是浅水潜水。这些手表不是为精细的外出活动设计的，因为它们是用防水材料制成的。
  顶级设计师生产的时尚手表具有防水功能，但不防水。最常见的标准是防水3 ATM，少数是5 ATM。FERI设计师的手表是10ATM。
  防水性意味着，如果你被扔进深水中片刻，手表有能力 "抵抗 "水压，保证你的手表机制安全。防水性一般是为了保护手表机制免受手洗和雨淋。
  水最终会渗入时装表的外壳并损坏机芯，因此禁止游泳或深潜。高端时装表之所以昂贵，是因为原材料昂贵，提供了迷人的感觉，并允许独特的外观和设计。
  防水和耐水性并不能保护你免受蒸汽的影响。
  禁止长时间的热水淋浴、热水浴缸、蒸汽房和桑拿房，这将使保修失效。此外，氯气和其他化学品会使陶瓷手表的颜色、数字和其他细节褪色。
  避免蒸汽、肥皂和化学品，如氯气和过多的水。 这一点以及注意不要对您的珠宝和计时器造成影响，将使您能够自豪地佩戴它，并将它传给您的孩子。
  时尚腕表不适合运动和其他活跃的出游。FERI手表是由高密度的钨制成的，过度运动可能会缩短表带的寿命。
  保证书
  POSH提供30天的有限保修，涵盖任何制造商的缺陷。如果出现制造缺陷，或在运输过程中造成损坏，必须在10天内通知OPULENCE GLOBAL总部，并由OPULENCE GLOBAL全权负责修理或更换。
  POSH VIBE：是由以下12个月的有限保修：
• 镶石，颜色，光泽、
  POSH手表：12个月的有限保修包括链接，机芯或任何制造商的缺陷。(不包括玫瑰+镀金）请注意，由撞击或疏忽造成的碎片和损坏不在保修范围内。
  FERI计时器 - FERI的客户享有36个月的延长免维护保修期，该保修期对所有在全球范围内销售的计时器有效。我们的有限保修涵盖所有制造和机械缺陷，不包括因事故或疏忽造成的故障或恶化。手表必须运送到OPULENCE GLOBAL总部。OPULENCE GLOBAL将自行决定修理或更换所需的任何部件，以恢复手表的完整工作状态。电池更换不包括在内。
  我们的FERI珠宝（钨、铂、司太立和银）在以下方面享有12个月的有限保证：镶石、颜色、光泽、铑和针脚（不包括镀玫瑰金和金）。
  FERI宝石镶嵌--万一出现制造缺陷或运输过程中造成的损坏，OPULENCE GLOBAL将自行决定对任何松动的宝石或分离的宝石进行维修或更换。如果微观评估确定损坏或宝石掉落是由珠宝的不当使用造成的，则FERI宝石镶嵌保证无效。如果产品专家的微观评估确定珠宝的结构、镶嵌、爪子和宝石的损坏是由用户跌落或撞击造成的，则误用就被标记为。
  请注意，由撞击或疏忽造成的碎片不在承保范围内。
  *** Feri珠宝上的玫瑰金或18K金镀层不在保修范围内***。
  所有FERI精制银器都有业内最好的保修。FERI Fine Silver独有的0.5微米的天然镀铑层和高达5微米的18KT镀金层，以确保长久的美丽和光泽。
  *** 如果珠宝受到极端条件的影响，如肥皂、刺激性的清洁剂和香水，FERI的电镀保证就无效了。
  市场销售：物品没有保修，它们是最终销售。
  FERI盾牌，有一个有限的1（一）年保修，涵盖任何制造商的缺陷。
  FERI皮包和钱包：具有1（一）年的有限保修，包括有限的制造商的缺陷。请注意，磨损不在保修之列。
  FERI MOSH 19K和21K：每件FERI MOSH 19K和21K Prestige系列作品都有60个月的保修***，包括检查、年度清理和宝石镶嵌维护，包括爪子检查和紧固检查。
  重要说明 - 客户负责将他们的FERI MOSH作品运回总部检查，费用自理。适当的保险必须由业主购买。如果错过了年度清理，保修将被取消，并收取120美元的费用和适用的税收。
  在60个月的保修期后，将收取120美元的检查费和适用的税收。
  一般规定
  由于制造商的缺陷，物品可被退回更换，并附有原始发票或包装单。 如果该物品不存在，合作伙伴可以选择另一件同等或更高价值的物品。 如果选择了更高价值的物品，则需要支付适用的SC点数和税款。 保证不包括正常磨损、安全链和手表电池。
  银器和皮革或天然宝石颜色和内含物的轻微不规则和变化是产品的独特性和个别手工工艺的特点，不应视为缺陷。
  辞职/终止 - 退货/退款
  Opulence Global同意在辞职或解聘之日起10天内（或在法律要求的情况下更长），以不低于实际支付金额的80%重新购买辞职或解聘的Opulence Global合作伙伴的未支配、未使用、未开封且处于商业上可再销售的时尚、健康和美容产品及销售辅助工具。任何和所有以前在这种销售中支付的佣金和奖金将从退款中扣除。
  除非欧普莱斯全球合作伙伴符合本文所载程序，否则不会发放重新购买/退款：
• 必须向Opulence Global提交书面请求，说明终止的原因以及退回产品和/或销售材料的原因； - 上述请求应附有原始订单号和包装单的副本（如有）； - 在收到和检查要退回的产品后，Opulence Global将处理适当的付款； - Opulence Global合作伙伴应支付退回的运费，如有。- 一旦欢迎套装发货，履行费不能退还。
  每月智能购买的取消每月的FERI Flawless、Fountain of Life或Personal Care Smart Buy订阅可以在任何时候取消，只要在下一个预定处理日期前七（7）个工作日提交书面通知即可。要取消智能购买套餐，必须通过电子邮件向[email protected]，或通过后台的支持票据形式提交书面申请。
  富裕点
  在你的业务中的大多数活动，如在你的团队中推出新的合作伙伴，有一些激励措施，产生富足的积分；所有这些都可以在你的后台办公室的 "业绩中心 "部分跟踪。你做的活动越多，你积累的积分就越多。
  在你的网站上有一个部分，你可以用你的积分换取独家免费产品。这些商品可以用你账户中的积分来兑换。这些物品的运费不包括在内，根据产品的类别和重量，需要支付常规费用和服务。
  这些免费物品不能与账户中的购物积分合并，所有产品都是最终销售。本网站的这一部分不适用换货、退货或正常购买的保证。
  终止
  自愿终止(辞职)
  给予上线/赞助成员的通知并不构成对公司的通知。
  合作伙伴可在任何时候向OPULENCE发出书面信函，自愿终止/取消其会员资格。自愿终止在OPULENCE公司办公室收到该文件后立即生效。OPULENCE可将终止事宜通知任何受影响方。(见下文 "终止的影响"）。
  如果一个伙伴没有按照这些政策在其周年纪念日之前更新其会员资格，那么该伙伴将被视为在其周年纪念日时自愿终止其会员资格（见会员资格更新）。
  自愿终止的合作伙伴在六（3）个月内不得向OPULENCE重新申请新的会员身份。必须提交一份新的协议书，并以OPULENCE接受为前提。
  如果伙伴提出书面辞职或没有更新会员资格，并按照政策和程序等待了六（3）个月的时间，他或她可以更换赞助商，但已经创建的小组将保持原状。
  任何赞助商的变更必须在任何新产品订单之前完成。OPULENCE有权自行决定取消一（1）年未购买的会员资格或不为会员资格续费。
  此外，OPULENCE GLOBAL保留在其认为适当的时候修改本续约政策的权利。
  在非自愿或自愿终止的基础上，合法账户所有者在终止之日起的24个月内，不能代表其他网络营销公司和/或提供竞争产品系列或商业模式的公司招揽和/或招募任何活跃或不活跃的欧普兰全球合作伙伴，包括但不限于客户、合作伙伴、员工或供应商。
  一旦终止，所有网店经营者天气活跃或不活跃的Opulence Global合作伙伴，包括但不限于客户、合作伙伴、员工或供应商，必须从以前的Lifestyle Advisors社会媒体账户和聊天群中删除。
  客户和合作伙伴名单和家谱报告不会被使用或透露给任何人，除非是为了促进和发展我的Opulence Global业务。
  停职/非自愿终止
  如果合作伙伴违反了会员协议的任何规定，包括可能修订的政策和程序的规定，或适用法律的规定和公平交易标准，OPULENCE GLOBAL保留在任何时候因故暂停或终止任何会员资格的权利。
  悬架
  暂停合作伙伴的账户将导致（但不限于）其奖金被扣留，合作伙伴无法通过在线访问账户信息、下订单，或在审查过程中赞助新的合作伙伴。OPULENCE可自行决定在事先不知情的情况下暂停其帐户。
  对停职/解雇的上诉
  合作伙伴必须在终止函上的日期后三十（30）天内以书面形式提出上诉。如果合伙人及时提出上诉，OPULENCE GLOBAL将审查终止事宜，考虑任何其他适当的行动，并将决定通知合伙人。
  OPULENCE GLOBAL的决定将是最终决定，不得再行审查。如果不撤销终止，则终止将从OPULENCE GLOBAL最初的终止信的日期起生效。 终止的影响
  自愿（取消、辞职、不续约等）和非自愿的终止会导致合伙人失去对其下线集团的所有权利。被终止的合伙人不得以OPULENCE GLOBAL的合伙人自居。
  帐户将被暂停，因为所有者不再是欧普兰斯的合作伙伴，而且不能进入后台。剩余的SC将可用于以零售价购买产品；所有者必须联系产品部下订单。
  每个月将从该账户的购物积分余额中扣除5美元的SC作为管理费。这笔费用在周年纪念日之后立即扣除，此后每月在SC日扣除。如果一个账户的SC为零，那么它将被终止。
  被解雇者不能使用其OPULENCE的名片，必须将这些名片交还给OPULENCE全球总部。
  退费或收费异议
  OPULENCE承诺退还任何拖欠的款项。但是，如果合作伙伴没有首先与欧普兰斯联系，则需要支付50美元的额外管理费，以及可能与清理退款有关的所有其他费用。
  在未与欧普兰斯沟通的情况下发生的任何扣款，将导致您的债务被转给收款机构和信用局。
  如有变化
  OPULENCE的所有产品、材料、运输和处理费用及其他费用都可能发生变化，恕不另行通知，但OPULENCE GLOBAL将尽一切努力对任何变化给予充分的通知。在OPULENCE GLOBAL网站上公布的变更通知将被视为已作出。
  一般规定
  行政决定或合规部门的决定可以推翻本协议的任何部分。
  整个协议
  本协议（由这些政策和程序、申请表、条款和条件以及可变商业计划TM组成），如其可能存在或此后被修改，构成双方关于其业务关系、本协议的主题和相关的全部协议。
  修正
  OPULENCE保留在其认为适当的情况下修改此处规定的协议、产品供应和选择以及报酬计划的权利。修正案将通过电子邮件或其他方式通知所有合作伙伴，自发布之日起对所有合作伙伴生效并具有约束力。如果本协议与任何此类修正案之间有任何冲突，应以修正案为准。如果任何公司手册、产品目录、产品清单、文献、网站、传真需求信息等被修订，只有最新的版本才被授权给OPULENCE GLOBAL使用。
  不履行职责的借口
  如果由于各方合理控制之外的情况，包括但不限于罢工、劳工困难、暴乱、火灾、死亡或各方通常的供应来源减少，或政府法令或命令，导致履行的延迟和失败，OPULENCE GLOBAL及其合作伙伴不负责任。
  报告违反政策的行为
  其他合作伙伴违反政策的行为应通过邮寄、传真或电子邮件的方式向欧普兰斯全球的合规部提交书面报告。此类文件必须有作者的签名和身份证号码。不接受匿名投诉。报告中应包括事件的细节，如日期、发生次数、涉及人员、证人和任何证明文件。
  注：此类事项不接受电话咨询。
  所有投诉都是保密的。
  没有弃权规定：
  未能行使本协议规定的任何权力，或未能坚持要求合作伙伴严格遵守本协议的任何义务或规定，或与这些政策和程序不一致的各方习惯，不应构成公司放弃要求完全遵守本协议的权利；公司对某一合作伙伴的任何特定违约行为的放弃，不得影响或损害公司对任何后续违约行为的权利，也不得以任何方式影响对任何其他合作伙伴的权利或义务；公司延迟或不行使因违约而产生的任何权利，也不得影响或损害公司对该或任何后续违约行为的权利。
  损害赔偿的限制
  在法律允许的范围内，OPULENCE GLOBAL及其关联公司、管理人员、董事、雇员和其他合作伙伴不承担任何责任。合作伙伴在此免除上述责任，并放弃对利润损失、附带、特殊后果性或惩戒性损害的任何索赔，这些损害可能是由与OPULENCE GLOBAL在合作伙伴与公司之间的业务关系或其他事项方面的表现、不表现、作为或不作为有关的任何索赔引起的，无论是否由对比、侵权或严格责任引起。此外，双方同意，合作伙伴的任何损失不得超过，并因此明确限于从OPULENCE购买的产品和任何应得的佣金或奖金。
  瑕不掩瑜
  Feri Flawless的退货和换货政策
  Opulence Global向零售客户（包括VIP购物者）提供所有初始FERI Flawless产品的九十（90）天满意度保证。
  产品退货和换货 零售客户和贵宾购物者
  如果客户对最初的FERI Flawless产品不完全满意，可以在客户收货之日起九十（90）天内，将未使用的产品部分退回，以获得更换或作为购物积分全额退还到其VIP账户。
  如果FERI Flawless产品是在Opulence Global合作伙伴的网站上购买的，客户可以直接将产品退给Opulence Global，并提供以下服务：
• 原始包装和运输容器 - 原始购买证明 - 填写退货授权表(RAF)，见页面上的流程 - 退货授权号码(RA#)必须写在运输*的外面。
  运费是不能退还的。
  如果FERI Flawless产品是直接从欧普兰斯全球合作伙伴处购买的，退款必须由欧普兰斯全球合作伙伴直接处理。产品必须连同原始发票一起返还给欧普莱斯全球合作伙伴，后者将退还产品购买价格。然后，Opulence全球合作伙伴可以将产品退回给Opulence全球，以便进行更换。
  富丽堂皇的全球合作伙伴
  Opulence Global合作伙伴如果对其最初的FERI Flawless产品不满意，可以在收到产品的九十（90）天内退回未使用的部分，以获得更换或将购买价格的80%连同以下内容退还给Opulence Global：
• 原始包装和运输容器 - 原始购买证明 - 签署和填写的退货授权表（RAF），见第1页的流程 - 退货授权号码（RA#）必须写在运输容器的外面*。
  减去购买时支付的任何佣金后的退款将被处理并记入原始付款方式。运费是不能退还的。
  如果Opulence Global合作伙伴滥用FERI Flawless退货政策，Opulence Global保留终止本协议的权利，无需提前通知。
  辞职/终止 - 退货/退款
  Opulence Global同意在辞职或解聘之日起10天内（或在法律要求的情况下更长），以不低于实际支付金额的80%重新购买辞职或解聘的Opulence Global合作伙伴的未支配、未使用、未开封且处于商业上可再销售状态的FERI Flawless产品和销售辅助工具。任何及所有之前在该销售中支付的佣金和奖金将从退款中扣除。
  除非欧普莱斯全球合作伙伴符合本文所载程序，否则不会发放重新购买/退款：
• 必须向Opulence Global提交书面申请，说明终止的原因和退回产品和/或销售材料的原因； - 上述申请应附有原始订单号和包装单的副本（如有）； - 在收到和检查要退回的产品后，Opulence Global将处理适当的付款； - Opulence Global合作伙伴应支付退回的运费，如果
  退货授权请求
  申请退货授权号码（RA#）：
  通过你的在线账户，从你的仪表板，进入购物 > 我的订单
  从订单列表中找到相应的订单
  点击 "开始一个新的RAF案例"，填写信息以提交申请。
  一旦生成RA#，请按照您的RAF案例中提供的信息行事。
  取消订单
  如果一个订单在发货前被取消了，那么补货费将不适用。欧普兰斯全球合作伙伴必须通过电子邮件联系产品部，[email protected]，或者通过欧普兰斯全球的 "支持票"（可在后台找到），说明该订单中哪些产品不需要处理，或者哪些需要交换。
  每月取消智能购买
  每月的FERI Flawless Smart Buy订阅可以在任何时候取消，只要在下一个预定处理日期前七（7）个工作日提交书面通知即可。若要取消智能购买订阅，必须通过电子邮件向[email protected]，或传真至（905）482-3079，提交一份完整的智能购买订阅取消表。
  运输
  Opulence Global可以将FERI Flawless运往世界各地供个人使用。所有订单均由Opulence Global授权的快递公司交付，并将提供一个跟踪号码。请注意，交付时间可能需要2-5个工作日。一些地区和国家由于要通过国际海关，交货时间可能会更长。
  P.O. BOXES
  由于所有包裹都需要签名以证明交货，所以不提供寄往邮政信箱的服务。在订购产品时，请确保提供完整的住宅/商业地址，包括任何公寓/单元号。
  *如果包裹在没有RA#的情况下被退回，包裹可能会被拒绝，或者，可能会收取25美元的调查费。
  隐私政策
  第1节 - 我们如何处理您的信息？
  当你从我们的网站购买任何东西时，作为买卖过程的一部分，我们会收集你给我们的个人信息，如你的姓名、地址和电子邮件地址。当你浏览我们的网站时，我们也会自动接收你的计算机的互联网协议（IP）地址，以便向我们提供信息，帮助我们了解你的浏览器和操作系统。 电子邮件营销政策：在征得您的同意后，我们可能会在适当的时候向您发送有关我们公司、新产品和其他更新的电子邮件，您可以在任何时候要求取消订阅。 第2节 - 同意
  我们如何获得您的同意？
  当您向我们提供个人信息以完成交易、验证您的信用卡、下订单、安排送货或退货时，我们推断您同意我们只为该特定原因收集和使用这些信息。
  如果我们出于次要原因要求您提供个人信息，如市场营销，我们将直接征求您的明确同意，或为您提供拒绝的机会。
  我如何撤销我的同意？
  您可以随时与我们联系，撤回您对我们继续收集、使用或披露您的信息的同意，方法是：[email protected]，或邮寄给我们：OPULENCE GLOBAL 50 West Pearce Street Richmond Hill Ontario L4B1C5 第三节 - 披露信息
  如果法律要求我们这样做，或者你违反了我们的服务条款，我们可能会披露你的个人信息。 第4节 - 第三方服务
  一般来说，我们使用的第三方供应商只会在必要的范围内收集、使用和披露您的信息，以使他们能够执行他们向我们提供的服务。
  然而，某些第三方服务供应商，如支付网关和其他支付交易处理器，对于我们需要为您的购买相关交易向他们提供的信息，有自己的隐私政策。
  对于这些供应商，我们建议你阅读他们的隐私政策，以便你能了解这些供应商将以何种方式处理你的个人信息。
  特别是，请记住，某些供应商可能位于或拥有与您或我们不同的司法管辖区的设施。因此，如果您选择进行涉及第三方服务提供商服务的交易，那么您的信息可能受该服务提供商或其设施所在的司法管辖区的法律约束。例如，如果您位于加拿大，而您的交易是由位于美国的支付网关处理的，那么根据美国法律，包括《爱国者法案》，您用于完成该交易的个人信息可能会被披露。
  一旦你离开我们商店的网站或被重新定向到第三方网站或应用程序，你就不再受本隐私政策或我们网站的服务条款的约束。 第5节 - 安全
  为了保护您的个人信息，我们采取合理的预防措施，并遵循行业的最佳做法，以确保信息不被不适当地丢失、滥用、访问、披露、更改或销毁。
  如果您向我们提供您的信用卡信息，这些信息将使用安全套接字层技术（SSL）进行加密，并以AES-256加密方式存储。
  虽然在互联网上的传输或电子存储方法都不是100%安全的，但我们遵循所有PCI-DSS要求，并执行其他普遍接受的行业标准。 第6节 - 同意的年龄
  通过使用本网站，您表示您在您居住的州或省至少已经成年，或者您在您居住的州或省已经成年，并且您已经同意我们允许您的任何未成年家属使用本网站。 第7节 - 本隐私政策的变更
  我们保留在任何时候修改本隐私政策的权利，因此请经常查看。更改和澄清将在网站上公布后立即生效。如果我们对本政策进行了实质性的修改，我们将在此通知您该政策已被更新，以便您了解我们收集了哪些信息，我们如何使用这些信息，以及在什么情况下（如果有的话），我们使用和/或披露这些信息。如果我们的公司被收购或与其他公司合并，您的信息可能会被转移给新的所有者，以便我们可以继续向您销售产品。 问题和联系信息
  如果您想：访问、更正、修改或删除我们所掌握的关于您的任何个人信息，登记投诉，或只是想了解更多信息，请联系我们的隐私合规专员，[email protected]，或邮寄到OPULENCE GLOBAL [Re: Privacy Compliance Officer] [50 West Pearce Street, Richmond Hill, Ontario, Canada L4B1C5] 。

POLICIES AND PROCEDURES

Introduction

The Application Form, Terms & Conditions, Policies & Procedures and Variable Business PlanTM collectively are the contract, which governs the relationship between Opulence Global. (Hereinafter referred to as “OPULENCE”), and any person or entity that engages in business as an Independent Partner of OPULENCE GLOBAL products (hereinafter referred to as “Partner or Independent Partner”. The terms “you” and “your” refer to each Partner, “We, us, our,” and the “Company” refer to Opulence Global.

When you become a Partner, you are in business – and immediately have access to your website, shopping cart and Back Office. Follow the instructions in the Welcome Letter email and place your order for your business cards online. If you have not received your Welcome Letter email within 3 business days of submitting your application, you are responsible for contacting the Head Office to confirm your contact information.

As an Independent Partner of OPULENCE, you are required to read, understand and comply with the rules, regulations, policies and procedures contained in your contract; OPULENCE  may change these policies and rules from time to time at its sole discretion. Updates to the contract may be found on the official company website. Violation of the contract by a Partner may result in immediate termination of his/her membership.

OPULENCE GLOBAL honors all Federal, Provincial/State and local regulations governing direct sales and network marketing. Partners are required to honor all of the rules and regulations governing network (multi-level) marketing as regulated by Federal, Provincial/State, and local authorities. Failure to comply with said statutes and regulations could result in the termination of the membership.

The primary applicant (1st line) or co-applicant cannot be changed except by official transfer of the membership by Head Office.

MEMBERSHIP

OUR MEMBERSHIP
 
QUALIFICATION FOR MEMBERSHIP

Any person in Canada who is 18 years of age or of legal age in their country may apply to become a Partner of OPULENCE GLOBAL. Anyone under the legal age to contract must have the consent of his or her parent/guardian. Upon receipt of a signed application, faxed application or on-line application, OPULENCE GLOBAL, at its sole discretion, can accept or reject an application.
 
Once the application has been accepted, the person officially becomes an Independent Brand Partner of OPULENCE GLOBAL and will be sent a Welcome Letter email containing login information and instructions as well as a kit will be shipped to the address on file at the time of registration.
 
Definition:
 
An OPULENCE GLOBAL Partner is an independent distributor that holds and operates an Opulence Global E-Mall. All E-Mall operators are subject to Opulence Global policies & procedures and when in good standing have access to the products and programs offered by OPULENCE GLOBAL.
An OPULENCE GLOBAL Partner may be identified as an OPULENCE GLOBAL Independent Lifestyle Advisor, OPULENCE GLOBAL Independent Brand Partner or OPULENCE GLOBAL VIP Shopper.
OPULENCE GLOBAL Partners are not Partner shareholders as defined in this agreement for membership.
 
Membership:
 
Each ranked package includes a business start-up component; your initial investment provides you with a turnkey business, your first year’s renewable membership fee, website, shopping cart and administration and business tools; this investment is one time for as long as you are a Brand Partner. Please note that all funds are in Canadian dollars, and may incur a currency conversion and a processing fee.

Upgrade to a ranked membership can be done at any time online, by talking to your up-line sponsor or contacting Client Care Services at OPULENCE GLOBAL.

An Opulence Global E-Mall membership can be purchased directly from Opulence Global or purchased from another Opulence Global Brand Partner subject to Opulence office acceptance and authorization. Membership transfers can only be done by the office and can be subject to transfer fees. The new Brand Partners of transferred accounts must follow the Opulence Global policies and procedures to its fullest.

OPULENCE GLOBAL reserves the right to alter, amend or cancel any aspect of its Policies and Procedures at any time, at its sole discretion.  This includes changes to product pricing, compensation plans and any other term and condition.

No Brand Partner will be permitted a beneficial interest in more than one membership nor in different line of the entire organization.
 
 
CANCELLATION OF MEMBERSHIP (10 day Cooling Off Period)
 
Membership cancellations will be accepted provided that OPULENCE GLOBAL office is advised of the cancellation in writing via a support ticket or email. If a Brand Partner’s E-Mall is launched within the prescribed 10-day cooling off period, they may be subject to a partial refund as stated below.

What is not refunded: Regardless of the chosen package, there will be an automatic deduction  of $175.00 plus fulfillment fee plus 5% credit card processing fee and appropriate HST. All welcome kits and initial packages are sent out the next business day after sign up date. Once the packages are sent out, the shipment must be returned as part of the requested termination in sale ready condition. If a Brand Partner has placed a product order of any amount within 10 days of launching their E-Mall, then the 10-day cooling off period becomes void.

The shipping fees, VAT and duty charges are the responsibility of the new Brand Partner and not the company. The products must be UNopened, UNused and in sale ready condition to be refunded.

Return shipping fees on the package are covered by the Brand Partner, whether the package is being sent back by the Brand Partner (after delivery) or being called back by OPULENCE GLOBAL (in transit).

If a Brand Partner upgrades within their 10 days cooling-off period, then the 10-day cooling off period becomes void. (A request for a refund under such circumstances will be considered a voluntary termination and will be treated accordingly.)

Any time an upgrade of membership takes place, they are non-refundable. If a Brand Partner has placed a product order of any amount within 10 days of becoming a Brand Partner, then the 10-day cooling off period becomes void. (A request for a refund under such circumstances will be considered a voluntary termination and will be treated accordingly.)
 
ONLINE APPLICATION

When applying on-line the enroller enters the new Brand Partner information into the system and the new Brand Partner’s E-MALL is immediately placed in the genealogy.
The membership will be terminated without recourse if payment is not received within 7 days; the affected person is free to re-apply at any time.

In the Compensation Plan, a Brand Partner may only sponsor two new OPULENCE GLOBAL Partners directly into their front-line. All other personally-enrolled Brand Partners will be selectively placed within their own Group for the benefit of either the left or the right team; at the discretion of the enroller.
 
ENROLLER
 
OPULENCE GLOBAL encourages people to join with the Brand Partner who brought them to their first presentation. An Enroller of the new Brand Partner will be paid the wholesale profits on product package sale. OPULENCE GLOBAL Partners are encouraged to keep a copy of the survey as proof of the date that their prospect participated in a Tour.

OPULENCE GLOBAL shall regard the first signed application, via hand, mail, e-mail (reply) or fax, or online received by the corporate office as binding; subject to the preceding paragraph. The Enroller will receive future bonuses and incentives from the new a Brand Partner’s activity commencing as of the date the application is approved by OPULENCE GLOBAL.
As part of the business, the enroller may be notified in case of payment declined, stop SC requests and membership termination requests. Change of enroller is not permitted except with the company’s discretion.
 
ENROLLER RESPONSIBILITIES

The OPULENCE GLOBAL Support System is an important aspect in ensuring the success of each and every Brand Partner. You must fulfill your leadership responsibilities as an Enroller.
Proof of performance of such activities must be kept and made available to OPULENCE GLOBAL on request. Failure to provide satisfactory proof of such activities can result in suspension of account or commission hold back on company’s sole discretion.

A Brand Partner who enrolls other Brand Partners is obligated to provide optimal service and training for his or her team of Brand Partners (left and right teams – down-line) and their groups.

Brand Partner is encouraged to be judicious when distributing internal newsletters, conducting training workshops, and other programs to their down-line group. Brand Partner must exercise the utmost caution to avoid giving the impression that they are acting as an employee of OPULENCE GLOBAL.

If for any reason these conditions are not met, the account may be suspended or terminated at company’s sole discretion. In the event that the Brand Partner has not met the enroller responsibilities, the company at its sole discretion has the right to move any down line or team to a position in the Binary where they can receive adequate support to best help them succeed.
 
COMPENSATION PLAN FRAUD AND BONUS BUYING

Brand Partners are only allowed to own one E-Mall per person only. Having ownership in more than one E-Mall without written approval of the company is strictly prohibited and against OPULENCE GLOBAL’s policies and procedures.

The company must also approve purchasing E-Malls for children in advance. No Brand Partner will be permitted a beneficial interest in more than one membership without written approval of the company.

Launching fake E-Malls or under alias names for the purpose of increasing your compensation plan milestones is against the MLM laws and is considered “compensation plan fraud” by the company. In an event that a Brand Partner has violated this clause, their Online Shop will be suspended and the overpayment will be demanded back by the company. Repeat offenders may be terminated without any prior notice.
 
PLACEMENT/ENROLLER CHANGE

The new Brand Partner will be placed automatically according to the placement choice of the upline in their back office. Placement/Enroller cannot usually be changed and may be irreversible. However, under certain circumstances, the positioning might well be reviewed provided that the error has been identified within 72 hours of the new Brand Partner joining. In the case of a position/enroller change, there will be an administrative fee of $50 for each case. In the event of the move, the new partner will always be positioned to the very last position of that side (Left or Right). After 72 hours of joining, NO placement/Enroller change is allowed.
 
Please note any commissions paid out must be paid back to Opulence Global before any changes are made.
 
CORPORATION/OPULENCE GLOBAL PARTNERSHIP

A Partnership or Corporation may be an OPULENCE GLOBAL Partner according to the following rules:

1. When a Corporation applies to be an OPULENCE GLOBAL Partner the application must be submitted in the full legal name of the Corporation and must include the name and signature of an officer of the company authorized to contract for the Corporation.  A full list of shareholders must also be submitted along with the application.

2. When a Partnership applies to become an OPULENCE GLOBAL Partner the application must be submitted in the full legal name of the Partnership and must include the name and signature of the partner authorized to execute contracts on behalf of the Partnership. A full list of all Partners must also be submitted along with the application. If any of the Shareholders or Partners are already OPULENCE GLOBAL Partners of OPULENCE GLOBAL then the Corporation /Partnership cannot become an OPULENCE GLOBAL Partner.

• If the name of a Partnership or a Corporation is submitted, then cheques shall be issued in that name, unless notice is given that the account holder wishes the cheques issued in a personal name.
 
ADDING A CO-APPLICANT

When adding a co-applicant (either an individual or a business entity) to an existing OPULENCE GLOBAL membership, a properly completed Agreement Form containing the applicant’s and co-applicant’s signature (or electronic equivalent) must be submitted.

The original applicant must remain as a party to the original application and agreement. If the original OPULENCE GLOBAL Partner wants to terminate his or her relationship with OPULENCE GLOBAL, he/she must do so in accordance with OPULENCE GLOBAL policy. If this is not followed, the membership shall be cancelled upon withdrawal of the original OPULENCE GLOBAL Partner. Note that the modification permitted within the scope of this section does not include change in sponsorship.
 
UPGRADES

You can choose to upgrade your Opulence Global online shop from the “VIP” or “Brand Partner” shop to the “Lifestyle Advisor” level at any time. The upgrade includes the difference in products from the shop purchase to the upgrade selection as well as a higher discount in your entire shop.
 
DOWNGRADES

If an OPULENCE GLOBAL Partner decides to downgrade their ONLINE SHOP to a lower package, then there will be an administrative charge of 5% of the difference in the ONLINE SHOP cost. A downgrade to Retailer (or cancellation within the first 10 days) will incur a charge of $175 plus 5% of the original ONLINE SHOP cost.
 
SHOPPING CREDITS

An OPULENCE GLOBAL Partner can use the accumulated purchased SC at any time to order FASHION, BEAUTY OR HEALTH products. If the cost of the product exceeds the available SC available either a credit card must be given or an automatic deduction will be made from their  E-Wallet or Opulence Currency for payment of the balance.
 
TAXES IN CANADA

Orders shipped within Canada are charged applicable HST as per provincial laws.
As per government regulations, taxes are due as purchases of products and services are made. Memberships and SC contributions are considered purchases. Taxes are also due on services, including the annual renewal.

OPULENCE GLOBAL collects and remits applicable taxes for purchases made from OPULENCE GLOBAL as required by law. Tax rates on purchases are based on the OPULENCE GLOBAL Partner’s shipping address. However actual tax due is based upon the address to which the product or sales material is shipped. If the tax is more than what has already been paid in packages or in SC, it will be charged to the credit card on file. If the tax is less than what has been paid, then the extra amount will stay in the OPULENCE GLOBAL Partner’s account as non-commissionable SC Dollars. It is the responsibility of the OPULENCE GLOBAL Partner to be informed as to the tax laws regarding sales tax charges with respect to their area of residence.

T4A will be issued for Canadian Partners who earn more than $500CDN in the previous fiscal year.
 
MONTHLY SHOPPING CREDIT CONTRIBUTIONS

Monthly product purchase using the monthly Shopping Credit (SC) contribution is optional:
Purchasing Shopping Credits accumulates in the back office SC account and the OPULENCE GLOBAL Partner can use these points at any time to purchase products.

Partners may elect to subscribe to Smart Buy where SC purchases happen automatically 7 days before the Partner’s SC anniversary day every month. Your actual anniversary date is the day Partner’s application was entered into the system and you can check that date in your back office.

Monthly Shopping Credits subscription purchases also serves as a back-up to commission qualifications in an event partner’s Personal Volume (PV) milestones are not met in a given month. SC is highly recommended to avoid the risk of missing Commissionable Volume from the organization or  team commission’s qualification. If monthly PV is not met by the anniversary date, then the system will:

• Automatically and IRREVOCABLY flush all accumulated commissionable volume (CV) for payment of Team Earnings

• If this flushing occurs, an additional 3-day grace period will be provided in which to bring your SC payments up to date and have 50% volume reinstated. In this instance, there will be an administrative charge of $50.00 plus applicable taxes.

• Pre – selected Smart Buy orders are non-refundable and can only be cancelled if notified by a support ticket at least 7 business days prior to the processing date.

OPULENCE GLOBAL may attempt to contact the OPULENCE GLOBAL Partner, however it is the Partner’s responsibility to ensure that the monthly PV qualification is met on time.

Late payments will be added to your SC account, however your CV will have been flushed irrevocably, and you will not be eligible for commission, bonuses or incentives for that month.
 
A declined payment for Smart Buy or SC purchases on the SC day will result in an email and a telephone call. The SC will be then re-processed at least twice by the anniversary SC date. Such communication may not occur if there are zero SC Dollars in the account, or if the account has previously declined twice in a row.

Partners must ensure that their credit card information is kept up-to-date with OPULENCE GLOBAL, and promptly inform OPULENCE GLOBAL of any changes with respect to the expiry date or new card issued.

The monthly SC contribution can be stopped, or started at any time provided that you give written notice at least 14 days prior to the date that payment is due. Unused group volume is never flushed if a Partner makes their monthly PV milestones, however not making your SC contribution will result in the flushing of all accumulated group commissionable volume, and no further group commissionable volume for that month will be accumulated.

Please note that the Monthly PV backup subscription amount cannot be changed more than one time within a 12-month period.

SC cannot be used to pay shipping, handling, taxes or smart buy selections. OPULENCE GLOBAL reserves the right to adjust SC accounts for clerical errors and omissions. SC contributions are product purchases and subject to payment of commissions. Partners must notify the Head Office in writing with respect to any errors or omissions within 30 days of posting.
 
TRANSFER / SALE OF MEMBERSHIP

Each ONLINE SHOP is an asset for the OPULENCE GLOBAL Partner, which can be sold, passed on as inheritance, willed to a charity, etc. The account requested to be transferred, must be renewed. Accounts on Hold cannot be transferred. Any transfer or sale must be approved by OPULENCE GLOBAL, upon submission of the proper forms.

A Membership may be sold; the seller (OPULENCE GLOBAL Partner) will submit a Sale of Membership form, and the buyer will submit an Application form (package information can be left blank), Including Buyer and Seller’s picture id.  Upon approval by OPULENCE GLOBAL, the membership shall be transferred, including any SC remaining, and current accumulated group volume. Sale price is negotiated between seller and buyer without any involvement by OPULENCE GLOBAL.

The person(s) acquiring the membership and becoming a Partner cannot have been a OPULENCE GLOBAL Partner in the past 6 months.

All transfers are subject to an Administration Fee of $250 plus HST.Seller must fill the sale of membership form or inform the Opulence Global office regarding the transfer of membership and follow the conditions and instructions.
 
TRANSFER – DEATH AND INHERITANCE

Upon the death of an individual or dissolution of a business entity the membership will be transferred to their successors according to applicable law. A notarized statement or certified court order will be required. The successor- OPULENCE GLOBAL Partner must provide a signed Application form, and must fulfill all of the obligations and responsibilities of the OPULENCE GLOBAL Partner in order to continue the membership and receive all of its benefits and bonuses.

If an OPULENCE GLOBAL Partner inherits a membership, while they cannot benefit from two memberships, they can choose which membership they wish to sell.
 
TRANSFER UPON INCAPACITATION

To effect a transfer of a OPULENCE GLOBAL business, the successor must provide the following to OPULENCE GLOBAL (1) a notarized copy of the will or other instrument establishing the successor’s right to the OPULENCE GLOBAL business, and (2) a completed Application form executed by the successor.
 
DIVORCE OR DISSOLUTION

OPULENCE GLOBAL will only change ownership/payments upon receiving legal documents relating to the disposition of the OPULENCE GLOBAL membership. Until such notice, the OPULENCE GLOBAL membership will be operated jointly, on a business-as-usual basis. Under no circumstances will OPULENCE GLOBAL split commissions and bonuses between divorcing spouses or OPULENCE GLOBAL Partners of dissolving entities.

In the event that parties to a divorce or dissolution proceedings are unable to resolve a dispute over the disposition of commissions and ownership of the business, the Agreement shall be involuntarily terminated.

If a former spouse or former entity has completely relinquished all rights to their original OPULENCE GLOBAL business, then they can re-join immediately. In either case, the former spouse or parties shall have no rights to any OPULENCE GLOBAL Partners in their former Group.
 
 
 
MEMBERSHIP RENEWAL

Each OPULENCE GLOBAL Partner has a one-year renewable contract with OPULENCE GLOBAL. The contract will automatically renew on the Partner’s one-year anniversary of the application acceptance date. If the Partner decides not to continue his or hers membership and wishes to terminate their membership, he or she must provide a minimum of 14 days notice in writing before the renewal due date. The notice must be given in writing to Opulence Global head-office and not to the UP-LINE

At renewal date, the Partner’s online Shop will be automatically renewed at a rate of $100 plus applicable taxes. Successful payment of yearly renewal will allow OPULENCE GLOBAL Partners to enjoy all the benefits of Opulence Global Membership for another year and receive 2 FREE bottles of Fountain of Life with their next order. As of January 2020 Partners who renew their account are also entitled to receive 1000 Opulence Points with their renewal.

If the renewal payment is not received by the due date, the Partner’s online shop will be terminated. Terminated accounts will lose all benefits including product discounts. There is a 3 days grace period after termination date before the accumulated CV is flushed. Terminated accounts cannot accumulate CV and are not eligible for commissions.

There may be an admin fee of $250 (plus applicable taxes) for the reinstatement of terminated memberships benefits within the following 3 months. The account will be removed from the system after 6 (Six) months of non-renewal passes.
 
 
KEEPING INVENTORY IS NOT REQUIRED

OPULENCE GLOBAL Partners are not required to keep any inventory, and can simply refer customers to their website. The OPULENCE GLOBAL program is built upon retail pricing and Partner pricing. OPULENCE GLOBAL also recognizes that OPULENCE GLOBAL Partners may wish to purchase products in reasonable amounts for their personal or family use.

It is OPULENCE GLOBAL policy, however, to strictly prohibit the purchase of products or large quantities of inventory in unreasonable amounts solely for the purpose of qualifying for bonuses or advancement in the compensation program.

Retail sales are an integral part of the OPULENCE GLOBAL business. While the retail price of products cannot be changed when purchasing online, OPULENCE GLOBAL Partners are free to establish their own retail price for personal OPULENCE GLOBAL product inventory already purchased when re-selling to customers.

Products may not be displayed in or sold through retail establishments. This is strictly forbidden and failure to comply could lead to termination.
 
BUSINESS CONDUCT

An OPULENCE GLOBAL Partner will perform all of their business activities in a professional and ethical manner, which will enhance the OPULENCE GLOBAL Partner’s reputation and the positive reputation of OPULENCE GLOBAL. An OPULENCE GLOBAL Partner will conduct their business and dealings honestly and fairly. OPULENCE GLOBAL Partners will not engage in any conduct, which would negatively reflect on OPULENCE GLOBAL. OPULENCE GLOBAL Partners will be courteous and respectful of every person contacted including employees of the corporate office and shall not libel/slander the products, company, corporate staff, or its OPULENCE GLOBAL Partners at any time. Serious violation of this provision will result in termination of membership and possible legal action. OPULENCE GLOBAL defends its brand and reputation vigorously and will take all steps to rectify any and all damage caused through Courts of Law.

An OPULENCE GLOBAL Partner will never sign on behalf of another OPULENCE GLOBAL Partner or prospect, except as duly authorized. Any violations will be reported to the authorities.

OPULENCE GLOBAL Products or Business Opportunity can be marketed/promoted in the following manner/environments:

• Trade shows
• Social Media
• In home parties
• Temporary weekend stands in malls

FERI and FERI Flawless products cannot be promoted in Flea Markets as FERI’s brand image must be protected at all times and cannot be mixed with other products or brands.

Opulence Global has a strict and enforceable policy on posting Opulence Global products on on-line marketplaces and shopping websites. This policy is not flexible.
The on-line marketplaces and shopping websites include:

• Amazon
• E-bay
• Etsy
• Facebook Marketplace
• Craiglist
• Swappa
• Kijiji
• Shopee
• Lazada
• Taobao
• JDWorldwide
• Tokopedia
• Kaola
• Tmall Global
• And any other sites in this category

The sites are prohibited from selling any Opulence Global products including all FERI, FERI Flawless POSH and Fountain of Life products.

You shall not misrepresent the OPULENCE GLOBAL Products or Variable Business Plan TM. You must realize and accept that engaging in any deceptive or illegal activities will be grounds for termination. You cannot make appraisal claims other than the ones supplied by OPULENCE GLOBAL for any of the products, nor will you misrepresent the income potential of the OPULENCE GLOBAL Compensation Plan.

Currently, anywhere a statement of income potential is made, you must include the following statement on the same page “Compensation for the majority of Canadian OPULENCE GLOBAL Partners conducting activities necessary to realize the plan’s benefits for over one year are forecasted to be between $2,500 and $15,000 per year. However, there are OPULENCE GLOBAL OPULENCE GLOBAL Partners that earn significantly higher incomes due to their commitment and effort. A typical OPULENCE GLOBAL Partner is one who has the right to sponsor others in the plan, engages in sales to others and has been an OPULENCE GLOBAL Partner of the plan for at least one year.”

You must understand and agree that you are solely responsible for all financial and/or legal obligations you incur in the course of your business as an Independent Partner of OPULENCE GLOBAL. You must also discharge all debts and duties as is required of an independent business.
 
 
SELLING OTHER SERVICES AND PRODUCTS

OPULENCE GLOBAL believes that it has superior products, offers better value and pays more. A Partner can be part of any other product or service, as long as the OPULENCE GLOBAL products and opportunity are not presented in a negative light. An example of negative action could be a Partner actively recruiting for OPULENCE GLOBAL at another company’s event. Copying of the concept and the way that OPULENCE GLOBAL operates their business is strictly prohibited and will be subject to legal action by OPULENCE GLOBAL.

OPULENCE GLOBAL leaders who are involved in making public presentations shall not also make public presentations for other companies.
 
 
 
CROSS RECRUITING

Sharing information about other MLM opportunities and/or products similar to the products and business model of OPULENCE GLOBAL with Opulence Global Partners and customers for the purpose of cross recruiting is strictly prohibited. Since 2005, Opulence Global has made great investments to build and maintain it’s customer and distributor base and establishing new markets. Any effort by an Opulence Global partner or VIP Shopper to solicit Opulence partners and clients for the purpose of recruiting them in to another MLM company or promoting competing companies’ products or services with a similar marketing model is strictly prohibited, and subject to firm legal action.

Confidentiality: I acknowledge that information and materials acquired by me as a OPULENCE GLOBAL Partner including, but not limited to, prospect, customer and Retailer/Partner lists, and genealogy reports will not be used or disclosed to anyone except for the purpose of promoting and developing my OPULENCE GLOBAL business. I fully understand that I cannot offer or solicit any other product or opportunity that competes with Opulence Global’s products or business opportunity.

On ceasing to be an OPULENCE GLOBAL Partner, whether by reason of voluntary termination or involuntary termination, you will not communicate with any OPULENCE GLOBAL customer, Partner shareholder, staff or supplier on behalf of another company with similar products or business model which includes but not limited to e-commerce, home parties and network marketing. At no time will you slander or libel any OPULENCE GLOBAL Partner or staff or the products or the Business Plan.
 
CONFIDENTIALITY AND EXCLUSIVITY AGREEMENT

Information contained in any genealogy, down line or recap report is confidential, proprietary to OPULENCE GLOBAL and is transmitted to the Brand Partner in confidence.
The Brand Partner agrees not to disclose such information to any third party directly or indirectly or use the information to compete with OPULENCE GLOBAL. The Brand Partner agrees they have access to this confidential information only to promote the sale of OPULENCE GLOBAL Products and the building of a sales force of OPULENCE GLOBAL Partners selling OPULENCE GLOBAL products.

The Brand Partner and OPULENCE GLOBAL agree that if not for this agreement of confidentiality and nondisclosure, OPULENCE GLOBAL would not provide the information to the Partner or give them access to our work force and customers through other means of communication including conferences and web meetings.

A Brand Partner breach of confidentiality for the purpose of disclosing information to a third party or for any other use other than promoting Opulence Global business and products could be cause for immediate termination and legal action by OPULENCE GLOBAL.
 
INDEPENDENT CONTRACTOR STATUS

All Brand Partners are independent contractors for OPULENCE GLOBAL; they are not franchisees, joint ventures, partner shareholders, employees or agents of OPULENCE GLOBAL. Brand Partners are strictly prohibited from stating or implying orally, electronically, or in writing that they are franchisees, joint ventures, partner shareholders, employees or agents of OPULENCE GLOBAL. No Brand Partner has authority to bind OPULENCE GLOBAL to any obligation or otherwise. A Brand Partner, as an independent contractor, is fully responsible for all of their conduct in the operation of the Membership. Each Partner agrees to indemnify and hold harmless OPULENCE GLOBAL, its officers, agents and directors against any and all liabilities including judgments, civil penalties, returns, attorney fees, court costs or lost business incurred by OPULENCE GLOBAL as a result of the Brand Partner’s conduct in the operation of their Membership.

The use of OPULENCE GLOBAL’s head office mailing address, telephone numbers or any other contact details for personal use or gain is strictly forbidden and could result in termination and/or legal action.
 
INCOME TAXES

Brand Partner will not be treated as franchisees, joint ventures, Partner shareholders, employees or agents with respect to any government regulations. When applicable, OPULENCE GLOBAL will issue reports of income to Brand Partner as required by each country in which OPULENCE GLOBAL does business; accumulated earnings and all purchases placed through the account are available to OPULENCE GLOBAL Partners in their back office, However OPULENCE GLOBAL will not prepare reports of any kind for income tax purposes.
 
NO EXCLUSIVE TERRITORIES

OPULENCE GLOBAL does not recognize any exclusive territories. OPULENCE GLOBAL Partners are not restricted from conducting business anywhere where permitted by law.
 
CURRENT CONTACT INFORMATION

An OPULENCE GLOBAL Partner shall report any change in their contact information in writing to the Partner Benefits Specialist Department at OPULENCE GLOBAL as soon as possible or change and update the information through the Back Office, OPULENCE GLOBAL can only contact its OPULENCE GLOBAL Partners at the most recent information on file; contact at the most recent information on record shall be taken as valid delivery of any information, notices or documents. If the OPULENCE GLOBAL Partner’s mailing address requires a change in either Province/State and/or Country; OPULENCE GLOBAL Partner MUST submit this communication through their Back Office Support Ticket.

All communication with Head Office should include:

• OPULENCE GLOBAL Partner’s full name on the application and username
 
BONUS BUYING

Bonus Buying is strictly prohibited by OPULENCE GLOBAL. Any investigation that uncovers an attempt to Bonus Buy will result in serious punitive action, up to and including termination.

Bonus buying includes:

1. The enrollment of an individual or entity as an OPULENCE GLOBAL Partner without their knowledge.

2. The fraudulent enrollment of an individual or entity as an OPULENCE GLOBAL Lifestyle Advisor, Brand Partner.

3. The enrollment or attempted enrollment of non-existent individuals or entities as OPULENCE GLOBAL Partners. 
    
   PRODUCT TESTIMONIAL

All OPULENCE GLOBAL Partners are encouraged to share their excitement of OPULENCE GLOBAL products and business opportunity. OPULENCE GLOBAL reserves the right to use statements and photographs voluntarily submitted to its corporate office from OPULENCE GLOBAL Partners and customers in its promotional material without any stated, written or implied financial compensation.
 
CLAIMS – PRODUCT

An OPULENCE GLOBAL Partner may not make claims about the products except those officially approved in writing by OPULENCE GLOBAL or as contained in the official OPULENCE GLOBAL literature. In particular, a Partner may not make any statements, which claim to the market value, cut and quality of the gemstones and jewelry other than the one provided by OPULENCE GLOBAL. Such statements directly violate OPULENCE GLOBAL policy and are prohibited.
 
CLAIMS – COMPENSATION

An OPULENCE GLOBAL Partner may not make any representation relating to compensation unless it includes disclosure of the compensation likely to be received by typical participants in the plan as disclosed by OPULENCE GLOBAL. Hypothetical compensation figures based upon the inherent power of network marketing as actual compensation projections are against Industry Canada and Federal Trade Commission’s (USA) Truth-in-Advertising law. The compensation potential is highly attractive in reality without resorting to artificial and unrealistic projections. A Partner who violates this policy may be subject to immediate termination.
 
CLAIMS – MARKET VALUE OR PRODUCT APPRAISAL

OPULENCE GLOBAL Partners may not say or imply that the product appraisals are endorsed by any government agency.
 
NAMES, LOGOS, TRADEMARKS

The names “OPULENCE GLOBAL”, ”OPULENCE”, “FERI”, “FERI MOSH”, “FERI FLAWLESS”, “FOUNTAIN OF LIFE”, “FOL”, “POSH”  and all current and future trademarks as well as the names of all OPULENCE GLOBAL products are the trademarks of OPULENCE GLOBAL.

Only OPULENCE GLOBAL is authorized to produce and market products and literature under these trademarks.

The use of the OPULENCE GLOBAL’s names on any product, literature, or electronic media not produced or offered by OPULENCE GLOBAL is prohibited unless written approval has been obtained from OPULENCE GLOBAL.

The OPULENCE GLOBAL name, trademarks, logos, and the names of the corporate executives, Board of Directors, Advisory Board OPULENCE GLOBAL Partners, employees or any other professionals who endorse OPULENCE GLOBAL may not be used in any form, either written or spoken, without prior written approval by OPULENCE GLOBAL.

OPULENCE GLOBAL Partners must submit requests to use any such names, logos or trademarks to the compliance department of OPULENCE GLOBAL at [email protected]; the use of OPULENCE GLOBAL names, logos, and trademarks is strictly limited to OPULENCE GLOBAL-approved formats. When an OPULENCE GLOBAL Partner has received approval to use the OPULENCE GLOBAL name, trademarks or logos in any pre-approved medium, the OPULENCE GLOBAL Partner must indicate that he or she is an “Independent Lifestyle Advisor” of OPULENCE GLOBAL.
 
TRADEMARK INFRINGEMENTS

OPULENCE GLOBAL makes no warranties regarding possible infringement of any U.S. or foreign patent, trademark, trade name, copyright or the like caused by a Partner’s operations; and OPULENCE GLOBAL Partners shall have no claim in connection therewith. When a Partner learns of any suit or claim regarding any patent, trademark, trade name or copyright infringement involving OPULENCE GLOBAL, the Partner shall immediately notify the OPULENCE GLOBAL Compliance Department.
 
OPULENCE GLOBAL LITERATURE

A Partner may only use authorized promotional materials to promote OPULENCE GLOBAL products and opportunities. OPULENCE GLOBAL wants to ensure that the prestigious image of the company and its products are properly put on display. Should a Partner wish to generate their own material, including websites, social media, CD’s and DVD’s they must first apply to OPULENCE GLOBAL for permission to do so with an explanation as to its’ purpose. All such material must at all times carry the wording “Independent Partner”. Pre-approval is not required for a sign or banner that includes the heading: “Partner”.

1. Material cannot be false or misleading.

2. Material cannot promote a particular manufacturer or company.

3. Partner must have full permission from the authorizing party for further publication.

4. A Partner must clearly identify themselves as an Independent Lifestyle Advisor or Independent Partner.

Any deviation from these rules could result in termination and potential loss of income.
All Forms of advertising using OPULENCE GLOBAL names, logos or trademarks (including but not limited to printed materials, forms, video tapes and any media including computer networks) must be approved by OPULENCE GLOBAL prior to use.

A Partner may be liable for damages resulting from unauthorized use of OPULENCE GLOBAL copyrights, trademarks and materials.

OPULENCE GLOBAL Partners may not use or attempt to register any of OPULENCE GLOBAL trade names, trademarks, service marks, product names, the Company name or any derivative thereof, for any Internet domain name.

An OPULENCE GLOBAL Partner who attempts to change or modify the label or packaging, which misrepresents the products or who makes claims other than those set forth in OPULENCE GLOBAL literature will be terminated without notice.
 
TELEPHONE

An OPULENCE GLOBAL Partner’s telephone listing must be under the heading of “Independent Lifestyle Advisor”, “ Independent Lifestyle Promoter” or “Independent Retailer”.

An OPULENCE GLOBAL Partner shall not answer the telephone by saying “OPULENCE GLOBAL”, or use any other OPULENCE GLOBAL trademarks that would possibly give the impression that the OPULENCE GLOBAL Partner is a OPULENCE GLOBAL employee or that the caller has reached the OPULENCE GLOBAL corporate office.
 
MEDIA INQUIRES

With increasing public interest in OPULENCE GLOBAL, OPULENCE GLOBAL Partners may be contacted by the media. When this happens, the OPULENCE GLOBAL Partner must contact OPULENCE GLOBAL Head Office immediately. OPULENCE GLOBAL Partners are not authorized to make any statements or comments to the media with reference to any or all of OPULENCE GLOBAL officers, products or procedures. Failure to this is a ground for membership termination.
 
RECORDINGS

OPULENCE GLOBAL Partners may not reproduce for sale or for personal use any recordings of OPULENCE GLOBAL produced recorded materials.
 
ACCOUNT INQUIRIES / REQUEST FOR CHANGE

Requests to make changes to an account must be submitted to the OPULENCE GLOBAL Head Office. To accept a request to make changes in an account, OPULENCE GLOBAL must be able to establish the identity of the owner of the account. To confirm the identity of the account holder, requests will be accepted only if received by:

• Notice submitted with the signature of the OPULENCE GLOBAL Partner on a dated document; if the signature is not on record with OPULENCE GLOBAL, then an email from the address on record must be sent or a copy of a government-issued ID with the Partner’s signature must be submitted along with a signed request.

Any account activity in a Partner’s OPULENCE GLOBAL account that appears incorrect must be submitted in writing within 30 days of the posting of the account activity to the OPULENCE GLOBAL Head Office for research and final decision. OPULENCE GLOBAL is not responsible for errors and omissions not brought to its attention within 30 days from the time of occurrence.
 
DATES / TIMING

The Toronto Head Office (EST) is open during regular office hours: Monday, Tuesday and Thursday from 10:00 am to 7:00 pm, Wednesday from 10:00 am – to 8:00 pm, Friday 10:00 am to 6:00pm and Saturday from 11:00 am to 2:00 pm for Opulence Global Partners. Office is CLOSED on Sunday and statutory holidays and as otherwise announced. NO admin work is done on Saturday, Sunday and Statutory Holidays, any payments or other activity that falls on a weekend will be deemed to be due on the Friday before.
 
COMMISSION PAYMENT

OPULENCE GLOBAL’s E-Wallet is the only method of payment. OPULENCE GLOBAL will deposit Commissionable earnings into your E-Wallet. The amounts of which may be viewed through your Back Office. There is a $5 administrative charge every time money is loaded into your E-Wallet. Through your E-Wallet money may be transferred to any of the available financial instruments of your choosing.
 
COMMISSION PAYMENT PERIOD

The OPULENCE GLOBAL week is from Sunday midnight to Sunday midnight (Eastern Standard Time). Any activity finalized during the week is confirmed on Sunday midnight; activity is reflected in the Back office by Tuesday of the following week and payment is loaded into the E-Wallet.
 
Any Commissions generated by the sales to VIP Shoppers online, will be respectively paid 7 days after the sale has been processed.
 
MARKETING ALLOWANCE

Marketing Allowance is designed to help  down-lines business growth and to promote your own business. The Marketing Allowance receives $60 of each power cycle ($400).

All claims must be submitted  within 30 days of the event. Additionally, funds from the Marketing Allowance can be pooled to support greater team marketing expenses.

Corporate headquarters must approve each and every event. Prior to the event, flyers, social media posts, and announcements are essential. Within the timeline Snapshots of the related event must be submitted.

WHAT TYPE OF EXPENSES ARE APPROVED FROM THE PERSONAL MARKETING ALLOWANCE?
– In-person Business Events
– Hotel Expenses for Business Events
– Team Promotions
– Promotional Material
– Banners
– Business Stationery
– Social Media Advertising
– Team Support Events.

COMMISSION PAYMENT RECEIVING METHODS

Currently we have two payment commission payment receiving methods –
OPULENCE GLOBAL (TruCash) PREPAID VISA – Any commission requests to be loaded on the OPULENCE VISA card and funds  will be available instantly through your Back Office following  Dashboard>Financials>My Opulence Visa once the card is activated.
Note – Opulence Visa card is operated by a third party company (TruCash).

For information regarding your spending and withdrawals TruCash can be contacted directly or log in their website Trucash.com during business hours Monday to Friday between 9am and 5pm (EST).

I-PAYOUT LOAD – We’ve partnered for your benefit with i-Payout, a U.S. -based financial software company and leading solution provider for worldwide payment disbursement and management. Once Opulence Global credits your earnings to your eWallet, you are able to withdraw those funds in a number of convenient ways. Withdrawal options vary depending on your global location but may include: direct-to-bank transfers, paper checks, bank wires, transfers to cards and more. Your personal withdrawal options are identified in your eWallet and may vary per country and settings. I-payout customer support can be contacted at 866-844-5682  or by eMail: [email protected]

Note- you must activate your I-payout account fully in order to receive funds.
 
TIMELINE – SC PURCHASE

SC purchases that are successfully processed on SC date appear in a Partner’s SC (cumulative PV) and as accumulated commissionable volume CV (left and right sides) to Upline immediately. All accumulated SC are Non-Refundable.
Once volume and commissions are paid out SC cannot be refunded. SC is intended for use to purchase products only and has no cash value.
 
TIMELINE – PACKAGE PURCHASE

Enrollers receive Wholesale Profit and all Upline receive commissionable volume following the 10-day cooling-off period.
For example: the new OPULENCE GLOBAL Partner joins on April 5, and therefore the cooling-off period ends on April 15. Wholesale profit and upline commissionable volume becomes payable on April 16th
 
ADJUSTMENTS

OPULENCE GLOBAL reserves the right to deduct from payments any account receivable balances owed to OPULENCE GLOBAL, including balances resulting from reverse transactions due to product returns, chargebacks, clerical errors and membership and order cancellations.
Upline OPULENCE GLOBAL Partners affected by returned products or cancellations will have their accounts and payments adjusted accordingly.

PRODUCT

PRODUCT ORDERS

As an OPULENCE GLOBAL Partner, you are able to shop 24-hours a day, seven (7) days a week by placing an online order.

If a product order amount is higher than what is available in your SC account, the credit card on file will automatically be charged for the difference at the time the order is processed. A request to use your  E-Wallet can be made to our product customer service department,by phone, support ticket or email.
Accumulated SC points cannot be used to pay for taxes, shipping, insurance, repairs, appraisals, smart buy,  promo material or marketsale. Products must be purchased directly from OPULENCE GLOBAL corporate office in order for the purchase to be eligible for commissions, bonuses and/or incentives.

GROUP SHIPPING

OPULENCE GLOBAL gives you the option and opportunity to combine your order with 4 other OPULENCE GLOBAL Partners as group shipping. Complete information and instructions can be found in your back office. Click on ‘Dashboard>Shopping>Group Shipping.

All orders within a Group Shipment must be completed within 72 hours. Any orders not completed within 72 hours of the organizer placing his/her order will result in shipping an incomplete group shipment with no refund for unused codes.

Note- Non Renewed members are not qualified for Group Shipping.

SMART BUY GROUP SHIPPING

For the monthly smart Buy selections we do provide the opportunity to combine orders subscribed to the same CODE from a minimum of 4 orders and up to 10 within 2lbs. per order. The shipping rate that applies for this option is $20 per Partner.

POSH, FERI, BEAUTY AND HEALTH

When ordering POSH, FERI, FERI FLAWLESS, 100% of the total price in SC dollars can be used..
When ordering FERI FLAWLESS MICROSILVER TOOTHPASTE 100% of SC purchased after October 31st 2018 can be used at 100%, SC purchased before November 1st 2018 can be used at 50%.

When ordering POSH CAPTIVE 100% of SC purchased after October 31st 2018 can be used at 100%, SC purchased before November 1st 2018 can be used at 50%.

When ordering FOUNTAIN OF LIFE “FOL” 100% of SC purchased after October 31st 2018 can be used at 100%, Sc purchased before November 1st 2018 can be used at 50%.

A partner MAY NOT purchase other products from any other source other than OPULENCE GLOBAL for resale as an OPULENCE GLOBAL product.

MARKET PRICING

The jewelry prices listed are based on the price of Gold at the current LME Price (London Gold Market).

PAYMENT METHODS

• Forms of Payment Accepted in Canadian Dollars ONLY
• Visa
• Visa Electron
• Visa Debit
• MasterCard
• Maestro
• MasterCard Debit
• American Express
• Certified Cheque
• PayPal
• Wire Transfer
• Western Union (Not available in Nigeria and Iran)

• Interac Email Transfer – For Canada Only. Payments should be directed to [email protected] Please use the security answer “ferimosh”

• PayPal – Payments should be directed to [email protected]

• Money Order or Bank Draft: Scotia Bank, Account number 47696-2224119 : Global Wealth Trade Corp.

Our Canadian Bank Account Details are –

Bank Name : Bank of Nova Scotia
Swift Code Address: 44 King Street West, Toronto, ON, M5H 1H1.
Clearing Code Address : P.O.Box 4234 STN A, Toronto, ON, M5W5P6.
Transit Number: 47696
Institution Number: 002
Account Number: 2224518
Swift Code: NOSCCATT
Canadian Clearing Code://CC000247696

All funds must equal purchase price in Canadian Dollar after conversion.

When submitting Money Order or Bank Draft payments you need to forward copies or receipt of payment to [email protected] and a copy to [email protected].

Please note that any transaction will not be credited until receipt of payment is confirmed.

All product prices are in Canadian dollars.

Payments in other currencies will be charged in Canadian funds. OPULENCE GLOBAL is not responsible to cover any foreign exchange conversion rates and fees agreed to between the card holder and the credit card issuer.

All funds must be at least equal or greater than purchase price in Canadian Dollar after conversion.

It is STRONGLY recommended that an additional $50 CDN be sent to ensure sufficient funds are received and any additional funds will be deposited into the E-Wallet.

Credit card information provided may be used for membership, monthly SC subscriptions, promotional material orders, and all other purchases from OPULENCE GLOBAL unless specific instructions with respect to limiting use of the card are provided upon becoming a partner of OPULENCE GLOBAL. If a change of credit card is necessary, such instructions shall be provided in writing 14 business days before the due date/of your anniversary date (SC DATE) of any charge. This requirement applies to changes in credit card information as well.
Unauthorized use of a credit card is considered fraud and will be reported to the proper authorities. In the event that a mistake is made by the Enroller that results in a charge-back by the partner, the Enroller will be liable for any financial loss incurred by OPULENCE GLOBAL.

Only credit cards bearing the name of the partner may be entered into a partner’s back office. Any 3rd party credit card being used must have a written authorization from the owner.

OPULENCE GLOBAL QUALITY CONTROL

All products go through an 8 step quality control process.

1. An OPULENCE GLOBAL product specialist checks all Payment Approved orders
2. Orders are then printed, and set to processing.
3. Once orders have been printed they are sorted by Distribution Center, Pick up’s or specific shipping courier.  International shipments excluding US, are shipped with FedEx. Canada and USA packages are shipped with Canada Post.
4. Orders are then pulled by our OPULENCE GLOBAL inventory specialist. Each order is reviewed to ensure that all products match each order. An initial is signed for verification.
5. All products are sent to the QC department, where an OPULENCE GLOBAL quality control specialist inspects each item one by one, for any abnormalities. Eg. (scratches, leakage, shoe size ,missing stones, and fading of colour.)
6. Once the product has passed QC it is then sent to the packing department. Each item is inspected a second time by an OPULENCE GLOBAL packaging specialist, to ensure that all the items have been pulled and checked for any abnormalities.
7. Once the products have passed its second inspection; all  jewelry and fashion items are packed in our luxury FERI or Posh boxes and purses in our  luxury dust bags. FOL, FERI FLAWLESS, and POSH PERSONAL CARE items  are sealed in  poly bags, and packed securely in a shipping box  with biodegradable packing popcorn to ensure the products won’t be damaged during shipping.
8. Each order has its shipping label added on each box, pouch or OPULENCE gift bag with the Partner/Customer Name, shipping address, and order number  Before it is sent to the shipping department or prepared for pick up.
    

FREE PICKUP’s

OPULENCE GLOBAL Partners can indicate Free Pickup at any of our Pick up  locations.  When placing orders online, shipping will be automatically charged if the “Free pick-up button”  is not selected. Pick up orders are processed within 24-48 from time of ordering  (excluding Friday and Saturday) for same day order & pick up, a “RUSH” fee of $10.00+HST applies.

If an order is not picked-up within 7 days of the Order Status marked as “Ready for Pick-up”, there will be a storage fee of $25 per week charged from the 8th day which will have to be paid at the time of pickup.

Please note that ALL out of province or international product pickups at the (Toronto Office) are subject to Ontario’s Provincial HST of 13% on the TOTAL purchase.

REFUND

There will be an automatic 5% Processing Fee on all refunds issued to the credit card originally used.  Refunds include but not limited to membership packages, renewals, monthly SC payments, product orders, shipping charges and any other payments processed.

ORDER CANCELLATION

If an order is placed and cancelled before it is shipped, the restocking fee will not apply however a 5% Processing Fee will apply to any refund made to the original credit card used (i.e. shipping fees). The OPULENCE GLOBAL partner must contact the Product Department through the OPULENCE GLOBAL’s “Ticketing System” which may be found in your back office, explaining the reason for the cancellation and specifying which products in the order are not to be processed/exchanged or if it is a complete cancellation of the order.

If an order is placed, processed and in queue for shipping, and we receive notice of cancellation a restocking fee of $10 +applicable taxes per item will apply. This does not apply to Gold orders, which are custom made and cannot be cancelled.

Once the status of an order is shipped , Ready  for Pickup or Picked up, Cancellation will not be accepted.

SHIPPING

Opulence Global ships any FERI, POSH, FERI Flawless and Fountain of Life products for personal consumption to most countries (some countries may not apply). As a general rule, delivery of product can require up to 3 weeks from when the order is placed and FERI MOSH Custom orders may require up to 8 weeks. Please ensure a complete residential/business address including any apartment/unit # at the time of your product order. Any change of delivery address after the order has been completed will be subject to a $15 admin fee and if the new destination is in a different country international pricing may apply and the charges will be made to the credit card on file. All orders are delivered by an OPULENCE GLOBAL authorized courier and requires a recipient signature on delivery. Should you, the OPULENCE GLOBAL Partner or VIP Customer, sign any authorized Opulence courier Notice (door knocker), giving permission to leave the shipment at the front door, OPULENCE GLOBAL will not be responsible in the event the shipment or part of is missing or damaged (Canada Post, UPS, FEDEX, USPS, Air China or any other local couriers).

The progress of your shipment and a tracking number is provided in your back office dashboard under SHOPPING > MY ORDERS and a copy is directly sent to your email address on file. Delivery time can take from 3 – 5 business days, some countries may take longer due to customs clearance.

Additional Shipping Charges may apply for orders that are oversized, high-value and/or heavy shipments over 20lbs and will be automatically charged to the credit card initially used.

Opulence Global offers full service shipping to some countries (CANADA, GABON, GREAT BRITAIN,  KENYA, RWANDA, SINGAPORE, TAIWAN AND USA) and Self Clearing Shipping to THE REST OF THE WORLD; this means all charges being applied to the package by customs for clearance (duties/taxes/vat charges) will be paid by the partner/customer/recipient and Opulence Global has no jurisdiction in this matter since Customs is their own entity in each country and can hold, reject or confiscate any package for examination as long as they choose to. Opulence will try to encourage the process to be expedited, however, we cannot control the length of time they may take. Follow your tracking number as it will advise the estimated time of arrival.  Please note that if the package is held for pick up at a location, it is a 5 business day hold. If the shipment is not collected within the time frame, it will be returned to Opulence Global where you will be charged the return shipping fees.

Self Clearing Countries Documents: If needed or requested by customs you can download the commercial invoice from your back office.

All orders that are returned to the Opulence Global Head office will be subjected to the return shipping charges. This amount is double the cost of the original shipping charge of the returned order.

RUSH Shipping

RUSH shipping may be available for an additional charge ($45) that you can select at the time of checkout. Shipping time will vary depending on location to be delivered to, and customer instructions. Special handling may be requested but is not guaranteed.

SHIPPING ERRORS

If the partner realizes that there is an error on the shipping information, he/she must contact the product department before the order is processed (maximum 24 hrs.) by phone or email to [email protected] the OPULENCE GLOBAL ticketing system and clarify the correct shipping address. OPULENCE GLOBAL is not responsible for shipping details that are incorrectly supplied by the OPULENCE GLOBAL partner.

Redirecting / Change of Address / Undeliverables

Once a shipment leaves the Headquarter with an incorrect address, a minimum ADMIN fee of $15 applies to all shipments that need to be redirected. Should a shipment be returned to OPULENCE GLOBAL Head Office it will automatically be considered UNDELIVERABLE until further investigations are done, the Partner will be responsible for all shipping costs related  to re-route and re-ship of the package if applicable.

Note: Additional Shipping Fees and VAT may apply.

COMBINING SHIPPING

Please note that two (2) product shipments or more MAY NOT be combined together as shipping of some products may come from different fulfillment centers and shipping is calculated at checkout based on dimensional weight of all the items. A repair (RAF) and a product order may be combined together; however additional charges may occur and the partner must notify the product department.

ORDER DISCREPANCIES OR ERRORS

If a partner receives an order where there is a discrepancy they must advise OPULENCE GLOBAL’s Product Department by email to [email protected] of the error immediately or within seven (7) days from receipt of shipment.

LOST SHIPMENTS
In case of a lost shipment, the partner must notify OPULENCE GLOBAL immediately to conduct an investigation and file a claim with the appropriate courier.

SHIPPING RESTRICTIONS

• Due to country rules and regulations shoes cannot be shipped to Mexico.
• Group shipping option is prohibited to Cameroon.
• Latvia, Senegal: The receiver must provide importer information (receiver information) to customs to clear shipment, for example receiver’s passport number or driver’s license number. Most European countries require this information for customs.
• China: for Personal Consumption Fountain of Life and Toothpaste is only available up to 13 pieces per order.

X-Zones Countries – All Self-Clearing Ports

• Grenada
• St. Eustatius
• Anguilla

This means that these countries may only do self-clearing shipping. The recipient must clear their shipment through customs/brokerage themselves by paying the duties/taxes/VAT charges for clearance. This is because certain governments do not allow for payment of these charges to come from outside the country, therefore we (OPULENCE GLOBAL) cannot pay or clear the shipment. It has to be paid by the local residents with proof of ID.  This usually means it is a local broker.

Restricted Countries for Shipping

• Bahamas
• Bulgaria
• Burma (Myanmar)
• Burundi
• Canary Island
• Central Africa / Central African Republic
• Congo (Democratic Republic of Congo and Republic of Congo)
• Cuba
• Grand Bahamas
• Iran
• Iraq
• Jamaica
• Kazakhstan
• Lebanon
• Libya
• Mali
• Moldova
• Nicaragua
• North Korea
• Oman
• Russia
• Spain
• Somalia
• South Sudan
• Sudan
• Syria
• Tunisia
• Ukraine
• Uzbekistan
• Venezuela
• Yemen
• Zimbabwe
 
OPULENCE GLOBAL cannot ship to any of the above countries. Any OPULENCE GLOBAL shipments will not clear customs and will be rejected at the border. The shipments will be returned or destroyed. This list is based on countries with previous experiences of shipping. There may be other countries that will be added to the list as OPULENCE GLOBAL grows and expands.

Countries that only receive shopping credits (No Welcome Kits) As registration is pending.

• Vietnam
• Romania
• China
• Mexico

VIP Rewards Program – Opulence Points

When your VIP Shoppers purchase $500 or more before applicable taxes on their first order within 7 days of activating their account, they are entitled to receive 15,000 in Opulence Points.  If they purchase $250 or more they receive 6,000 and if they purchase $100 or more, they receive 2,000.  This will encourage all your VIPs to keep on buying through the year to earn more rewards.  They can redeem their Opulence Points anytime for fashion products under the Opulence Points category.

100 points = $1

 TRANSFER OF SC to VIP’s

As an OPULENCE GLOBAL independent partner you have the option to gift your VIP Shoppers with Shopping Credits. This is a great way to introduce your VIP’s to the perks of Shopping with a FREE portion. As they can use their gifted Shopping Credits at 100% for all products purchases excluding Clearance items.

RETAIL ORDERS

OPULENCE GLOBAL Partners receive retail commissions 7 days after order is completed and processed on any retail order placed on their website by a customer.  Retail profits may vary based on membership status, being Lifestyle Advisor 30%, Lifestyle Promoter 25% and Retailer 20%.

RETURN AUTHORIZATION FORM (RAF) PROCEDURES

 -REPAIRS

OPULENCE GLOBAL offers a repair service for all FERI and FERI MOSH pieces purchased from an OPULENCE GLOBAL partner. Products must be brought or shipped to OPULENCE GLOBAL head office with Shipping costs to be paid by the customer.

-Exchanges/Returns

Within 30 days of receipt, OPULENCE GLOBAL FERI Designer products can be exchanged only with accompanying original invoice or packing slip and an Return Authorization Form (RAF). An item must not have been used and must be in original condition, and must be returned with the original packaging.

There is no exchange on earrings or Shoes (due to hygienic reasons).

There are no returns on custom-made pieces. 

Custom-made pieces are the items that are made to custom fit a client. Special ring sizing and custom-made designs cannot be returned for refunds.

If an Opulence Global Partner is dissatisfied with their initial FERI Flawless or Fountain of Life product for any reasons except for taste, they may return the unused portion of the product within ninety (90) days of receipt for a replacement or a 80% refund of the purchase price along with the following to Opulence Global:

• Original packaging and shipping container(s)
• Original proof of purchase
• Signed and filled Return Authorization Form (RAF), see back office
• The Return Authorization Number (RA#) must be written on the shipping box.
• The refund less any commission paid on the purchase will be processed and credited to the original payment method. Shipping fees are non-refundable.

Opulence Global reserves the right to terminate this Agreement without advance notice in the event a Opulence Global Partner abuses the FERI Flawless return policy.
 

VIP SHOPPERS

Opulence Global offers a ninety (90) day satisfaction guarantee on all initial FERI Flawless AND FOUNTAIN OF LIFE  products for any reasons except for taste to Retail Customers (including VIP Shoppers).

Damaged or broken Fountain of Life bottles received from an Opulence Global online order should be reported within 7 days of receiving the order through the RAF system in the back office. If the report is not received within the time frame the replacement will be VOID.

Customers not completely satisfied with their initial FERI Flawless product, may return the unused portion of the product for a replacement or full refunded as Shopping Credits back to their VIP account within ninety (90) days from the Customer’s date of receipt.

If the FERI Flawless product was purchased from an Opulence Global Partner’s website, the Customer may return the product to Opulence Global directly with the following:

• Original packaging and shipping container(s)
• Original proof of purchase
• Fill out the Return Authorization Form (RAF), see procedure under RAF Form
• The Return Authorization Number (RA#) must be written outside of the shipping box

Shipping fees are non-refundable.

If the FERI Flawless or Fountain of Life product was purchased directly from an Opulence Global Partner, the refund must be processed by the Opulence Global Partner directly. The product must be returned along with the original invoice to the Opulence Global Partner who will refund the product purchase price. The Opulence Global Partner may then return the product to Opulence Global for a replacement.

 LOST OR DAMAGED ITEMS

In the case that you have not received your order/item, or you have received a damaged item. You have 7 days from the date you received your order to file a claim.

RA# AND RAF Form

For any exchanges, returns or repairs, partners must request an RA# number. Repairs may take upwards of 60-90 days for completion due to resources and ordering of parts.
 
Steps to complete the process.

Step 1. Request RA#
in your Dashboard, go to MY ONLINE SHOP > MY ORDERS, find the order from the list and then click on START A NEW RAF CASE.

Once in the order, Click the product you wish to exchange. Add your comments and click on ADD COMMENTS…. When we receive it, we will send you an RA #.

Step 2. Print Form

Once you receive your RA#, go into your Dashboard and click on MY TOOLS AND RESOURCES > BUSINESS TOOLS & TRAINING) > PRODUCT TOOLS. Under the “Product Forms” heading click and download the RAF FORM. Complete it and send/bring it with the item back to us. Please make sure to put the RA# in the RA line.

Step 3. Box

The item must be boxed properly when shipped back to us. The RA# must be on the box as well as the words “Returned item for repair”. If the RA# is not visible; the shipment will be accepted by the Product Department and a $25.00+tax will apply.

Merchandise must be returned within 10 days of receiving the RA #

RAF POLICIES

-RAF Restocking Fee

OPULENCE GLOBAL must be notified within 5 business days of either receiving your order via Courier, or picking up your order at head office, of a return or exchange and the $10+applicable taxes restocking fee may be waived as a courtesy. If you are unable to abide by the timeline the $10 restocking fee will stand. OPULENCE GLOBAL reserves the right to enforce the fee at their sole discretion.

The restocking fee may be waived based on something that happens out of your control such as: a bracelet or watch being too long/big for your wrist or a necklace being too short for your neck. This is decided by OPULENCE GLOBAL based on our discretion.

This does not apply to the following:

• Earrings and Shoes are final sale purchases and cannot be returned or exchanged.
• Market sale items are final sale purchases. There is no return/exchange or warranty for repair.
• Last call items are sold with the possibility of having minor imperfections/ & or last items.
• Clearance items are final sale purchases. There is no return/exchange or warranty. Repairs will endure charges.
• Opulence Points redemption are all final. There will be no return/exchange accepted, Standard warranties & guarantees applied for 90 days after redemption on manufacturer’s defect.

All returns or exchanges must be done within 30 days from receipt of order.

(Excluding items with manufacturer’s defect)

Where applicable, once an exchange is received and inspected and as long as the partner has followed all policies, the applicable SC will be credited back to the partners SC account. A partner will then be able to place a new order for the exchange.

We recommend using a reputable courier for the shipment of the return back to the OPULENCE GLOBAL head office with a tracking # to confirm the delivery of the package. The customer must provide adequate insurance to cover the purchase price of the merchandise. OPULENCE GLOBAL will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled or otherwise damaged.

Shipping costs will not be refunded unless the return is due to a manufacturer’s defect.  The refund must be approved by OPULENCE GLOBAL’s Head Office and the maximum shipping refund of $15 CAD for Canada and USA, $30 CAD for International Orders and Africa will apply.
If Shipping Costs are approved, we will deposit the value of the refund in SC Dollars into your OPULENCE GLOBAL Account.

No product is to be returned without written authorization from OPULENCE GLOBAL and then only in accordance with OPULENCE GLOBAL’s Policies and Procedures.

If a product is returned because of a mistake by OPULENCE GLOBAL, it will be accepted with no restocking fee provided OPULENCE GLOBAL is notified within seven (7) days of receipt of the product by the customer. Return procedures must still be followed.

Following these instructions is vital to successfully process your return. If you have any questions about our return procedure, please contact the OPULENCE GLOBAL’s Product Department at [email protected] or call 1–905-482-3078.

PRODUCT – CARE & WARRANTIES

-PRODUCT MAINTENANCE

Fine jewelry such a silver 925/950 is precious and elegant. It requires care & regular maintenance to prolong its beauty and reliability. Below are some important DOs and DON’Ts of handling your fine jewelry and timepieces.

DO’s:

• Follow the OPULENCE GLOBAL warranty maintenance schedule.
• Clean your jewelry regularly.
• Place your jewelry in its original box when not in use.
• Make sure you are not missing any stones through inspection, then bring it in for repair.
• Wear and take off your jewelry with care and patience.
• Always use a cloth or napkin to protect your jewelry from scratches and impact

DONT’s:

• Avoid impact from banging or dropping
• DO NOT wash dishes while wearing your jewelry or timepiece. Soap & chlorine may damage diamonds and gold/Rhodium plating.
• DO NOT swim with your jewelry or timepiece. The chlorine or salt will shorten the life of jewelry plating and color.
• DO NOT place your jewelry on the table or hard surfaces.
 
WATER RESISTANCE VS WATERPROOF

The common misconception by watch users is the difference between water resistant and waterproof. Some high-end sports watches are waterproof and are safe for swimming and even shallow scuba diving. These watches are not designed for fine outings as they are made with water repellent materials.

Top designers produce fashion watches that are water resistant but not waterproof. The most common standard is water resistant to 3 ATM, a few are 5 ATM. FERI designer watches are 10 ATM.

Water resistance means that if you were dumped in deep water for a few moments, the watch has the ability to “resist” the water pressure and keep your watch mechanism safe. Water resistance is generally to protect the watch mechanism from hand washing and rain.

Water will eventually penetrate the fashion watch housing and damage the movement, hence swimming or deep diving is prohibited. High end fashion watches are expensive because the raw materials are expensive and provide the glamorous feel and allow the unique look and design.

Waterproof and water resistance does not protect you from steam.

Long hot showers, hot tubs, steam rooms and saunas are prohibited and will void the warranty. Furthermore chlorine and other chemicals will fade the color, numbers and other details from ceramic watches.

Avoid steam, soaps and chemicals like chlorine and excessive water.  This as well as being careful not to cause impact to your jewelry and timepieces will allow you to be able to wear it proudly and pass it on to your children.

Fashion timepieces are not suited for sports and other active outings. FERI timepieces are constructed of high density Tungsten, and excessive movement may shorten the life of the band.

WARRANTIES

POSH  Comes with a limited 30 day warranty that covers any manufacturers’ defects. In the case of a manufacturing defect, or damage caused during shipping, OPULENCE GLOBAL’s Head Office must be notified within 10 days and will be repaired or replaced at OPULENCE GLOBAL’s sole discretion.

POSH VIBE: is covered by a 12-month limited warranty following:

Stone-setting, Color, Luster,

POSH Watches: 12 month limited warranty covers links, movements or any manufacturer’s defect. (Excluding Rose + Gold Plating) Please note that chips and damage caused by impact or negligence are not covered.

FERI Timepieces • FERI customers enjoy the benefits of an extended 36-month maintenance free warranty valid for all Time Pieces sold world-wide. Our limited warranties cover all manufacturing and mechanical defects, excluding malfunction or deterioration resulting from accidents or negligence. The watches must be shipped to the OPULENCE GLOBAL Head Office. OPULENCE GLOBAL will, at its sole discretion, repair or replace any component needed to restore the timepiece to full working order. Battery replacements are not included.

Our FERI Jewelry(Tungsten, Plangsten, Stellite and Silver) is covered by our limited 12-month warranty for the following: Stone-setting, color, luster, rhodium and pins (Excluding Rose + Gold Plating)

FERI Stone Settings • In the unlikely event of a manufacturing defect, or damage caused during shipping, any loose stones or separated stones will be repaired or replaced, at OPULENCE GLOBAL’s sole discretion.*** The FERI stone setting warranty is null and void if the micro evaluation determines that the damage or stone fall was caused by misuse of the jewelry. Misuse is labeled if the micro evaluation by an expert product specialist determines damages to the jewelry’s structure, setting, prongs and stones caused by a fall or banging of the item by the user***

Please note that chips caused by impact or negligence are not covered.

*** Rose Gold Plating or 18 Karat Gold Plating on the Feri Jewellery are not under warranty***.

All FERI Fine Silver pieces come with the industry’s best warranty. Exclusive to FERI Fine Silver is the 0.5 microns of natural rhodium plating and up to 5 microns of 18 KT gold plating, to ensure long lasting beauty and shine.

*** The FERI plating warranty is null and void if the jewelry has been subject to extreme conditions such as soap, harsh cleaning chemicals and perfume.

Market Sale: items do not have warranty coverage, they are final sale.

FERI Shields, have a limited 1 (one) year warranty that covers any manufacturers’ defects.

FERI Purses & Wallets: comes with a limited 1 (one) year warranty that covers
limited manufacturers’ defects. Please note wear & tear is not covered.

FERI MOSH 19K and 21K: Each and every FERI MOSH 19K and 21K Prestige Series Piece is protected by a 60 month warranty*** which includes inspection, annual clean up and precious stones setting maintenance, including prong check and tightness check.

Important notes – A client is responsible for shipping their FERI MOSH piece back to Head Office for the inspection at their own expense. The appropriate insurance coverage must be bought by the owner. If the Annual Clean-up is missed, the warranty is subject to be voided and $120 Fee plus applicable taxes will apply.

An inspection fee of $120 plus applicable taxes is charged after the 60 month warranty period.

 
GENERAL PROVISIONS

An item may be returned for replacement due to a manufacturer’s defect with accompanying original invoice or packing slip.  If the item is not available, the partner may choose another item(s) of equal or greater value.  If an item(s) of greater value is selected, the applicable SC points, taxes are required.  The guarantee does not cover normal wear and tear, safety chains and watch batteries.

Slight irregularities and variations in silversmith work and leather or in natural stone colors and inclusions are characteristic of the uniqueness and individual hand-craftsmanship of the product and should not be considered defects

RESIGNATION / TERMINATION – RETURNS/REFUNDS

Opulence Global agrees to re-purchase a resigning or terminating Opulence Global Partner’s unencumbered, unused, unopened, and in commercially re-sellable condition of our Fashion, Health & Beauty products & sales aids purchased from the Company within 10 days   from the date of resignation or termination (or longer where required by law),   for not less than 80% of the actual amount paid for the same. Any and all commissions and bonuses previously paid out on such sale will be deducted from the refund.

No re-purchases/refunds will be issued unless the Opulence Global Partner is in compliance with the procedures contained herein:

• A written request must be submitted to Opulence Global stating the reason for the termination and the reason for the return of products and/or sales materials;
• The above request shall be accompanied by the original Order # number and copy of the Packing Slip (if any);
• Upon receipt and inspection of the product(s) to be returned, Opulence Global will process the appropriate payment;
• The Opulence Global Partner shall pay the cost of return freight, if any.
• Fulfillment fee can not be returned once welcome kit shipped.

MONTHLY SMART BUY CANCELLATION
Monthly FERI Flawless, Fountain of Life or Personal Care Smart Buy Subscriptions may be cancelled at any time by submitting a written notice seven (7) business days prior to the next scheduled processing date. To cancel a Smart Buy Subscription, a written request must be submitted via email to [email protected], OR, through a support ticket form the back office

 OPULENCE POINTS

With most activities in your business like launching new Partners in your team, there are incentives that generate opulence Points; all of them trackable under your “Performance Centre” section in your back office. The more activities you do the more points you accumulate FREE.

There is a section in your website where you can redeem your points for exclusive FREE products. These items can be redeemed using your points in the account.
Shipping of these items is NOT included and regular fees and services apply based on category and weight of products.

These FREE items cannot be combined with Shopping Credits in the account and all products are final sale. There are no exchanges, returns or regular purchases warranties applied to this section of the website.

TERMINATION

VOLUNTARY TERMINATION (RESIGNATION)

Notice given to an up-line/sponsor member does NOT constitute notice to the company

A partner may voluntarily terminate/cancel their membership at any time by sending a written letter to OPULENCE. Voluntary termination is effective immediately upon receipt of such document by the OPULENCE corporate office. OPULENCE may notify any affected parties of the termination. (See “Effect of Termination” below).

If a partner does not renew their membership by their anniversary date as per these Policies, then that partner is considered to have voluntarily terminated their membership as of their anniversary date (see Membership Renewal).

A voluntarily terminated partner may not reapply to OPULENCE for new membership status for a period of six (3) months. A new Agreement Form must be submitted, and is subject to OPULENCE acceptance.

If a partner has placed a written resignation or did not renew membership and has waited a six (3) month period as per the Policies & Procedures, he or she may change sponsors, but Groups already created will remain in place.

Any Sponsor changes must be completed prior to any new product orders. OPULENCE at its sole and absolute discretion, reserves the right to cancel memberships which have not purchased for one (1) year or to not renew a membership at its sole discretion.

Additionally, OPULENCE GLOBAL reserves the right to amend this renewal policy as it deems appropriate.

On the basis of involuntary or voluntary termination; the legal account owner(s) for a period of 24 months from the date of termination, cannot solicit and/or recruit any Active or Inactive Opulence Global’ partner including, but not limited to, customer, partner, staff or supplier on behalf of another network marketing company and/or company offering competing product line or business models.

Upon termination all Online shop Operators weather Active or Inactive Opulence Global partner including, but not limited to, customer, partner, staff or supplier must be removed from the former Lifestyle Advisors Social Media accounts and Chat Groups.

Customer and Partner lists and Genealogy Reports will not be used or disclosed to anyone except for the purpose of promoting and developing my Opulence Global business.

SUSPENSION / INVOLUNTARY TERMINATION

OPULENCE GLOBAL reserves the right to suspend or terminate any membership at any time for cause when the Partner has violated any provision of the membership agreement, including the provision of the Policies and Procedures, as they may be amended, or the provisions of applicable laws and standards of fair dealing.

SUSPENSION

Suspension of a partner account will result in, but is not limited to, holding their bonuses, inability for the partner to access account information via online, place orders, or sponsor new partner during the review process. Suspension may be made by OPULENCE at its discretion and without prior knowledge.

APPEALING A SUSPENSION / TERMINATION

The partner must appeal the termination in writing within thirty (30) days of the date on the termination letter. If a partner files a timely appeal, OPULENCE GLOBAL will review the termination, consider any other appropriate action and notify the Partner of its decision.

OPULENCE GLOBAL decision will be final and shall not be subject to further review. In the event that the termination is not rescinded, the termination will be effective as of the date of OPULENCE GLOBAL original termination letter.
 
EFFECT OF TERMINATION

Voluntary (cancellation, resignation, non-renewal, etc.) and involuntary termination results in the Partners’s loss of all rights to their downline Group. No terminated partner shall present themselves as a partner of OPULENCE GLOBAL.

The account will be suspended as the owner is no longer a partner of OPULENCE, and there will be no access to the Back Office. The remaining SC will be available for use to purchase products at retail price; and the owner must contact the Product Department to place the order.

Every month a $5 SC will be deducted from the shopping credit balance of such an account as an administrative fee. This fee is first deducted immediately after the anniversary date, and thereafter every month on SC day. If an account has zero SC it will then be terminated.

Terminated persons cannot use their OPULENCE business cards, and such cards must be returned to the OPULENCE GLOBAL Head Office.

CHARGEBACKS or CHARGE DISPUTES

OPULENCE is committed to refunding any monies owed. However, if a partner has not first contacted OPULENCE, then an extra administration fee of $50 applies as well as all other costs that may be associated with the clearing the charge back.

Any charge back that occurs without first communicating with OPULENCE will result in forwarding your debt to a collections agency and credit bureau.

SUBJECT TO CHANGE

All OPULENCE products, materials, shipping and handling charges and other fees are subject to change without prior notice however, OPULENCE GLOBAL will make every effort to give ample notice of any change. Notice of change will be considered made upon posting on the OPULENCE GLOBAL website.

GENERAL PROVISIONS

An Executive Decision or a compliance department Decision may override any part of this Agreement.

ENTIRE AGREEMENT

This Agreement (comprised of these Policies and Procedures, the Application Form, the Terms & Conditions and the Variable Business PlanTM) as such may exist or hereafter be amended, constitutes the entire agreement of the parties regarding their business relationship, the subject hereof and related hereto.

AMENDMENTS

OPULENCE reserves the right to amend the Agreement set forth herein, product availability and selection, and compensation plan, as it deems appropriate. Amendments will be communicated to all partners through email or other means that are effective and binding upon all partners as of the date of issuance. In the event of any conflict between the Agreement and any such amendment, the amendment shall prevail. In the event that any company brochures, product catalogues, product lists, literature, website, fax on demand information, etc. is revised, only the most current version is authorized for use by OPULENCE GLOBAL.

EXCUSE FOR NON-PERFORMANCE

OPULENCE GLOBAL and its partner shall not be responsible for delays and failures in performance where performance is commercially impractical due to circumstances beyond the parties’ reasonable control including but not limited to, without limitations, strikes, labour difficulties, riot, fire, death or curtailment of the parties’ usual source of supply, or governmental decrees or orders.

REPORTING POLICY VIOLATIONS

Policy violations by another partner should be submitted via a written report of the violation to the Compliance Department of OPULENCE GLOBAL either through mail, fax, or email. Such documentation must bear the writer’s signature and identification number. Anonymous complaints will not be accepted. Details of the incidents such as dates, number of occurrences, persons involved, witnesses, and any supporting documentation should be included in the report.

Note: No telephone calls will be accepted with such matters.

All complaints are held confidential.

No Waiver Provision:

Failure to exercise any power under this Agreement, or failure to insist on strict compliance by a partner with any obligation or provision herein, or custom of the parties at variance with these Policies and Procedures, shall not constitute a waiver of the Company’s right to demand exact compliance with this Agreement; the Company’s waiver of any particular default by a partner shall not affect or impair the Company’s rights with respect to any subsequent default, nor shall it affect in any way the right or obligation to any other partner; nor shall any delay or omission by the Company to exercise any right arising from default affect or impair the Company’s rights as to that or any subsequent default.

 LIMITATION OF DAMAGES

To the extent allowed by law, OPULENCE GLOBAL and its affiliates, officers, directors, employees and other partners shall not be held liable. The partner hereby releases the foregoing from, and waives any claim for loss of profit, incidental, special consequential or exemplary damages, which may arise out of any claim whatsoever relating to OPULENCE GLOBAL performance, non-performance, act or omission with respect to the business relationship or other matter between the partner and the Company whether sounding in contrast, tort or strict liability. Furthermore, it is agreed that any damage to the partner shall not exceed, and is thereby expressly limited to, the purchase thereby from OPULENCE and any commissions or bonuses due.

FERI FLAWLESS

FERI FLAWLESS RETURN & EXCHANGE POLICIES

Opulence Global offers a ninety (90) day satisfaction guarantee on all initial FERI Flawless products to Retail Customers (including VIP Shoppers).

PRODUCT RETURNS  &  EXCHANGE RETAIL CUSTOMERS & VIP SHOPPERS

Customers not completely satisfied with their initial FERI Flawless product, may return the unused portion of the product for a replacement or full refunded as Shopping Credits back to their VIP account within ninety (90) days from the Customer’s date of receipt.

If the FERI Flawless product was purchased from an Opulence Global Partner’s website, the Customer may return the product to Opulence Global directly with the following:

• Original packaging and shipping container(s)
• Original proof of purchase
• Fill out the Return Authorization Form (RAF), see process on page
• The Return Authorization Number (RA#) must be written on the outside of the shipping *

Shipping fees are non-refundable.

If the FERI Flawless product was purchased directly from an Opulence Global Partner, the refund must be processed by the Opulence Global Partner directly. The product must be returned along with the original invoice  to the Opulence Global Partner who will refund the product purchase price. The Opulence Global Partner may then return the product to Opulence Global for a replacement.

OPULENCE GLOBAL PARTNERS

Opulence Global Partners if dissatisfied with their initial FERI Flawless product, may return the unused portion  of the product within ninety (90) days of receipt for a replacement or a 80% refund of the purchase price along with the following to Opulence Global:

• Original packaging and shipping container(s)
• Original proof of purchase
• Signed and filled Return Authorization Form (RAF), see process on page
• The Return Authorization Number (RA#) must be written on the outside of the shipping *

The refund less any commission paid on the purchase will be processed and credited to the original payment method. Shipping fees are non-refundable.

Opulence Global reserves the right to terminate this Agreement without advance notice in the event a Opulence Global Partner abuses the FERI Flawless return policy.

RESIGNATION / TERMINATION – RETURNS/REFUNDS

Opulence Global agrees to re-purchase a resigning or terminating Opulence Global Partner’s unencumbered, unused, unopened, and in commercially re-sellable condition, FERI Flawless products & sales aids purchased from the Company within 10 days   from the date of resigning or termination (or longer where required by law),   for not less than 80% of the actual amount paid for the same. Any and all commissions and bonuses previously paid out on such sale will be deducted from the refund.

No re-purchases/refunds will be issued unless the Opulence Global Partner is in compliance with the procedures contained herein:

• A written request must be submitted to Opulence Global stating the reason for the termination and the reason for the return of products and/or sales materials;
• The above request shall be accompanied by the original Order # number and copy of the Packing Slip (if any);
• Upon receipt and inspection of the product(s) to be returned, Opulence Global will process the appropriate payment;
• The Opulence Global Partner shall pay the cost of return freight, if

RETURN AUTHORIZATION REQUEST

To Request a Return Authorization Number (RA#):

1. Through your Online Account from your Dashboard, go to Shopping > MY ORDERS
2. Find the corresponding order from the Order List
3. Click on START A NEW RAF CASE and fill out the information to submit a request
4. Once a RA# is generated, follow the information provided in your RAF Case

ORDER CANCELLATION

If an order is placed, and then cancelled before it is shipped, then the re-stocking fee will not apply. The Opulence Global Partners must contact the Product Department by email at [email protected], OR, through the Opulence Global “Support Ticket” which may be found in the back office, specifying which product(s) in that order are not to be processed, or which are to be exchanged.

MONTHLY SMART BUY CANCELLATION

Monthly FERI Flawless Smart Buy Subscriptions may be cancelled at any time by submitting a written notice seven (7) business days prior to the next scheduled processing date. To cancel an Smart Buy Subscription, a completed Smart Buy Subscription Cancellation Form must be submitted via email to [email protected], OR, faxed to (905) 482-3079.

SHIPPING

Opulence Global can ship FERI Flawless worldwide for personal consumption. All orders delivered by an authorized Opulence Global courier and will be provided a tracking number. Please note that delivery time can take 2 – 5 business days. Some regions and countries may have longer delivery times due to passing through international customs.

P.O. BOXES

Shipping to P.O. Boxes is not available as all packages require a signature for proof of delivery. Please ensure a complete residential/business address including any apartment/unit # at the time of product order.

*If a package is returned without a RA#, the package may be refused, OR, a $25 investigation charge may apply.

PRIVACY POLICY

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase anything from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
 
Email marketing policy:
With your permission, we may send you emails, when applicable about our company, new products and other updates and you may request to unsubscribe at any time.
 
SECTION 2 – CONSENT

How do we receive your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we infer that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information at any time, by contacting us at [email protected] or mailing us at: OPULENCE GLOBAL 50 West Pearce Street Richmond Hill Ontario Canada L4B1C5
 
SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
 
SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
 
SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
 
SECTION 6 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
 
SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
 
QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at OPULENCE GLOBAL [Re: Privacy Compliance Officer] [50 West Pearce Street, Richmond Hill, Ontario, Canada L4B1C5].